Parts Counterperson MINI of Glencoe is seeking a positive, professional Parts Counterperson to join our dynamic North Shore team. The ideal candidate will thrive in a fast-paced, premium retail environment, delivering a luxury customer service experience to both our internal service team and external retail customers. As a family-owned and operated business, our culture is built on the

Fields Five:

Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe our employees are our greatest asset, offer a collaborative environment that welcomes new ideas, and actively promote from within.

What We Offer Health & Wellness:

Comprehensive Medical, Dental, and Vision plans.

Financial Security:

401(k) Plan, Short- and Long-Term Disability, and Paid Basic Life Insurance.

Work-Life Balance:

Personal Time Off (PTO) and paid holidays.

Perks & Discounts:

Employee vehicle purchase plans, plus discounts on products and services.

Growth & Culture:

Paid professional training, ongoing career development, and complimentary Saturday lunches. 18.00 per hour base plus commission

Key Responsibilities Customer Service:

Answer phone calls, provide accurate quotes, and communicate parts availability to customers and staff with a friendly, professional attitude.

Order Management:

Oversee the parts sales process from start to finish, including pulling and filling orders from stock for daily shipment, delivery, or pickup.

Inventory Control:

Maintain weekly bin checks to ensure accuracy, source out-of-stock parts from outside vendors, and flag low inventory or urgent shop materials for the Parts Manager.

Internal Collaboration:

Review body shop estimates for accuracy, ensure all internal parts requests are properly billed to service repair orders, and process payments or credit authorizations for retail customers.

Qualifications Education:

High School Diploma or equivalent.

Experience:

Previous automotive parts sales experience is highly preferred (MINI or BMW experience is a plus).

Skills:

Strong organizational, math, and time-management skills; ability to easily read and navigate electronic automotive parts catalogs.

Core Abilities:

High capacity to work efficiently in a fast-paced environment and interpret standard business or safety documents.