A Parts Sales Representative provides specialized assistance with parts for specific equipment or machinery. Assists customers with locating and buying parts needed to keep equipment or machines running properly.
Hampshire, IL Job Details $18 - $23 an hour 3 hours ago Benefits Dental insurance 401(k) Paid time off Cell phone reimbursement Vision insurance Qualifications Customer relationship building Client rapport building Employee relationship building Customer engagement Desktop applications Productivity software Stakeholder relationship building
Full Job Description Description:
This position is responsible for selling our tiered portfolio of parts to customers over the counter and providing necessary parts to the service department and placing special orders for our customers.
Responsibilities:
Provides excellent customer service to the service department, customers at the counter or on the phone Meets or exceeds monthly sales goals driving sales through Aftermarket promotions Responsibility for Inventory Integrity Educates and engages customers through product demonstrations and promotions Effectively uses computer applications including: Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System Communicates, executes, and monitors Parts Department standard processes to ensure internal and external customer satisfaction Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Assists in keeping parts department clean and orderly Assists in maintaining all departmental tools, equipment, and vehicles are in good working order Maintains a safe working environment and adheres to company safety program at all times Performs other duties as assigned
Requirements:
Experience, Education, Skills and Knowledge:
1+ years of Parts experience or equivalent sales or service experience Experience connecting with customers, maintains professional image, establishes rapport Demonstrates basic understanding of the selling processes Demonstrates ability to manage multiple projects simultaneously with a degree of independence Experience using standard desktop load applications such as Microsoft Office and internet applications Experience working both independently and in a team setting Demonstrates excellent communication skills (written and verbal) Ability to lift items weighing up to 75 lbs and routinely lifts items weighing up to 50 lbs
Pay Range:
$18.00 - $23.00 per hour
Benefits:
We offer a competitive compensation and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.
