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PARTS ADVISOR

Entry-Level JobVerifiedNo experience needed

Career Insights for Parts Counter Representative

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Based on Illinois data

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$37,672 / year median in Illinois

+12% projected growth

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Job Description

Description:
The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management. Essential Job Functions Assist customers with parts orders and inquiries. Look up parts using the catalog system. Process invoices, receipts, and order paperwork. Manage shipping, receiving, and parts storage. Maintain organized and clean parts area. Handle warranty parts and special tool inventory. Cut keys and assist with parts deliveries. Perform other duties as assigned. Qualifications High school diploma or GED required. 1-3 months of related experience preferred. Strong customer service and communication skills. Ability to calculate discounts and percentages. Basic understanding of inventory processes. Comfortable working with computers and catalog software. Work Environment Regular exposure to moving mechanical parts. Occasionally exposed to wet/humid conditions. Moderate noise level. Reasonable accommodations will be made for individuals with disabilities. Physical Demands Regularly lift/move up to 25 pounds, occasionally up to 50 pounds. Frequent standing, walking, reaching, and handling parts. Occasionally required to climb, stoop, kneel, or crawl.
Compensation & Benefits:
The employee will be paid an hourly wage of $16.00 - $20.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
Benefits:
Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.
Performance-Based Bonus:
The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer's discretion. The employee must be actively employed and in good standing at the time of payment.
Requirements:
Physical Demands Regularly lift/move up to 25 pounds, occasionally up to 50 pounds. Frequent standing, walking, reaching, and handling parts. Occasionally required to climb, stoop, kneel, or crawl.
Compensation details:
16-20 Hourly Wage PI5312b3119290-25404-37182222

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance