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KC
Kaeser Compressors, Inc.
Branch Service Support
Career Insights for Parts Counter Representative
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$37,746 / year median in Kansas
+10% projected growth
Job Description
Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customers application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, view this video. We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of Service Support for our branch in Kansas City, KS.
Follow-up with customers on recommended service needs via phone, email and in person.
Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment.
Responsible for learning and following all applicable procedures and work instructions relating to the Companys quality and environmental system.
The selected candidate will:
Support Service Technicians and manager with installations, service and repair as needed.Follow-up with customers on recommended service needs via phone, email and in person.
Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment.
Responsible for learning and following all applicable procedures and work instructions relating to the Companys quality and environmental system.