Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
LT
Lift Truck Parts & Service - Brockton
FORKLIFT SERVICE ADVISOR/PARTS SPECIALIST
Career Insights for Parts Specialist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Massachusetts data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
$38,199 / year median in Massachusetts
+21% projected growth
Job Description
Seeking a detail oriented forklift service advisor/parts specialist to manage our industrial equipment service desk and parts inventory. You will act as the primary liason between material handling customers and field technicians, ensuring rapid equipment uptime and precise parts sourcing for diverse forklift makes and models.
KEY RESPONSIBILITIES
- Intake & Dispatch
- Field incoming service requests, diagnose operational symptoms over the phone, and dispatch field technicians efficiently
- Industrial Sourcing
- Identify and order parts using specialized OEM catalogs
- PM Tracking
- Oversee planned maintenance schedules for fleet accounts and proactively schedule routine servicing
- Quoting & Billing
- Build accurate quotes for mast assemblies, hydraulic, overhauls, battery replacements and tires ensuring healthy shop margins.
REQUIRED QUALIFICATIONS
- Experience
- Minimum 2 years in material handling, heavy equipment, or agricultural parts & service
- Technically Savvy
- Deep understanding of industrial hydraulics, 36V, 48V, 80V electrical systems and mast configurations.
- Logistics Skills
- Proficiency with fleet management software and regional distribution hubs Salary Dependent Upon Experience Excellent Benefits
- Health Care, 401K, Vacation and sick time