Thermo King West is one of North America's largest Thermo King dealerships, with 200 employees across 9 locations in 6 states . We're growing, we move fast, and we're looking for a Parts Counter Sales Representative who knows their way around a parts room and can keep customers and technicians moving. This role combines parts sales, customer service, inventory control, and technical parts support in a busy dealership environment. Pay & Perks $20-$30/hr, DOE + overtime Full-time, long-term opportunity Stable, growing company Customer-facing role with opportunities to grow Work with automotive, heavy truck, trailer, and commercial equipment parts What You'll Do Help retail customers and technicians identify and obtain the right parts for repairs Provide parts recommendations and answer customer technical questions when applicable Process parts sales, customer orders, billing, and cash transactions Finalize service billing accurately Support technician counter needs and keep repairs moving Monitor and control parts inventory Receive, organize, and maintain parts throughout the warehouse Build strong customer relationships and identify opportunities to grow parts sales Work closely with service technicians, leadership, drivers, vendors, and customers Maintain accurate and organized paperwork and records Keep the parts counter and warehouse clean, organized, and safe Use computer systems, Microsoft Office, and company business software Follow Thermo King West policies, procedures, and safety standards Perform other duties as assigned What You Need Parts inventory and parts department experience required Experience in automotive, heavy truck, trailer, or commercial equipment parts is a plus High school diploma or equivalent Strong customer service and communication skills Comfortable using computers and Microsoft Office Ability to learn and use inventory/business management systems Strong organizational and attention-to-detail skills Able to work independently and as part of a team Professional and confident when working with customers and coworkers Forklift experience is a plus Able to lift and handle parts and materials up to 75 lbs. Reliable, adaptable, and willing to learn Able to work overtime when needed Must be able to pass a background check and drug screening Location Elkridge, MD 21075 — in-person position Apply today with Thermo King West .

Pay:

$20.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Parts Counter:

2 years (Required)

Work Location:

In person