A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
Associate About Volkswagen of Fallston is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! $50kto$100k based on performane/experience
Job Description Summary:
The Parts Counterperson plays a critical role in ensuring our service team has the parts and resources they need to deliver exceptional automotive repairs.
Duties and Responsibilities:
Assist technicians by accurately identifying and sourcing parts for service and repairs. Maintain and organize inventory in the parts department to ensure availability and efficiency. Process incoming shipments, verify accuracy, and stock parts in designated locations. Collaborate with the service team to prioritize urgent part requests and minimize downtime. Monitor inventory levels and coordinate reordering to prevent shortages. Provide excellent customer service to internal team members and external vendors. Maintain accurate records of parts transactions, receipts, and adjustments. Ensure compliance with dealership policies and safety protocols. 2+ years of experience in automotive dealership parts department. Strong knowledge of automotive parts and systems. Proficiency in using parts lookup software and dealership management systems. Detail-oriented with excellent organizational and multitasking abilities. Experience in a high-volume service department.
Required:
All applicants must be authorized to work in the USA. Valid driver's license and good driving record. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
Schedule:
Full Time Monday through Sunday availability It's time to make the most important move of your career . From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEOC guidelines. Apply Now
