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Bob Bell Ford

Automotive Parts Counterperson - Wholesale

Career Insights for Parts Counter Representative

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$41,552 / year median in Maryland

+10% projected growth

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Job Description

Automotive Parts Counterperson
  • Wholesale Full Time Opening For Busy Automotive Parts Counterperson
  • Wholesale DealerFord/Hyundai Retail and Wholesale experience preferred.
Body Shop, Ford, Hyundai experience is a plus!

Salary plus commission
  • $60,000+Experience with CCC, Repairlink, Collision Link and OPSTRAX a plus!
Responsibilities
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Determine and recommend needed parts based on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for parts
  • Establish follow up time
  • Monitor the progress of each part / order throughout the day, and updating customers as needed
  • Verify that the final invoice reconciles with the parts sold Qualifications
  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a parts counter person / consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
ADP / CDK
computer experience a plus Benefits
  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Dental and Vision Plans
  • 401K
  • Disability and Life Insurance
  • We have 6 dealerships in the greater Baltimore, Maryland area!
  • Employee Car Purchase Program
  • Career Progression
  • Great Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.