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Southern Maryland Auto Group

Auto Parts Counterperson

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Job Description

Job Summary Join our dynamic team as an Auto Parts Counterperson, where your enthusiasm for automotive technology and exceptional customer service skills will drive success. In this energetic role, you will be the key point of contact for customers seeking automotive parts and accessories, providing expert advice and tailored solutions. Your mechanical knowledge and sales expertise will help customers find the right parts quickly, ensuring they get back on the road with confidence. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and automotive industry experience will shine. Duties Assist customers in identifying and selecting the correct automotive parts and accessories to meet their vehicle needs. Manage inventory levels through accurate stock control, stocking, and order fulfillment to ensure product availability. Utilize POS (Point of Sale) systems to process sales transactions efficiently, including cash handling and cashiering responsibilities. Build strong customer relationships by providing knowledgeable advice on vehicle maintenance, repairs, and automotive diagnostics. Collaborate with the service team to facilitate automotive repair and maintenance processes, ensuring seamless communication. Maintain organized records of inventory management, order processing, and client interactions using tools like CMMS (Computerized Maintenance Management System) and Microsoft Office. Engage in retail math to accurately calculate parts pricing, discounts, and sales figures while ensuring excellent phone etiquette for customer inquiries. Skills Extensive knowledge of automotive parts, accessories, vehicle systems, and automotive repair procedures. Strong mechanical troubleshooting skills combined with automotive diagnostics expertise. Proven ability in negotiation and sales management to maximize parts sales opportunities. Excellent communication skills in multiple languages (bilingual/multilingual abilities preferred) to serve a diverse customer base effectively. Experience with inventory management systems, POS software, CMMS platforms, and Microsoft Office applications. Demonstrated organizational skills for stocking, inventory control, order fulfillment, and maintaining a clean work environment. Customer service-oriented mindset with a focus on client communication and relationship building in retail or dealership settings. This role is perfect for motivated individuals passionate about automotive technology who thrive in a lively environment dedicated to delivering outstanding service. We value energetic team players eager to grow their careers while helping customers keep their vehicles running smoothly!
Pay:
$18.45 - $19.35 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance