Responsibilities:

As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

Answer incoming customer calls pertaining to parts orders
Greet customers & vendors in a friendly and professional manner
Write up parts tickets needed for the service department
Interact with the Service Team to coordinate parts for vehicle repair and service
Order parts from suppliers based on Service Department and customer requests
Fulfilling online and phone parts tickets
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order
DMS system and excel computer skills within the parts department
Maintain clean and professional appearance of counter, work area, and stockroom.
Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
Receive payment or obtain credit authorization
Process core returns, parts warranties and parts return's as necessary.

We do have benefits (Health, 401K, and PTO) and employee discounts. Please contact us to learn more! lemans@richardsonchevy.com or evanr@richardsonautofamily.com

Job Type:

Full-time Pay:

$35,000.00 - $45,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Parts:

1 year (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Midland, MI 48640 (Preferred)

Work Location:

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