Parts Counterperson Mercedes-Benz of Rochester - 3.9 Rochester, MI Job Details Full-time 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication High school diploma or GED Full Job Description Parts Counterperson Every employee with the Mercedes-Benz of Rochester is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits:

Medical, Dental, Vision Insurance Life Insurance 401k Paid Training Responsibilities Oversee the parts sales process from start to finish Communicate with customer on parts status Communicate with staff and customers in a friendly and professional manner. Be able to read and understand the parts catalog when looking up parts. Answers phone calls, providing price quotes and other information Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level service to internal and external customers. Pulls and fills orders from stock Maintain a weekly bin checks to ensure accuracy of stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization Make outside sales calls to assist in growing wholesale parts business Set up orders for daily shipment, delivery, or pick-up Qualifications Have a High School Diploma or equivalent Have experience with auto parts sales (preferred) Are able to work in a fast-paced work environment Have strong organizational and time management skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.