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WCM White Cap Management LLC
Parts Counter Associate
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Based on Mississippi data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$36,892 / year median in Mississippi
+12% projected growth
Job Description
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Description / Qualifications Job Summary Responsible for assisting equipment customers in supplying the correct parts needed to maintain and repair equipment. Serves to bolster our relationship with customers from a product support standpoint. Major Tasks, Responsibilities and Key Accountabilities
- Processes orders, quotes prices, and enters orders into the system and provides other information to the customers.
- Pulls orders as required and processes items for outbound shipments.
- Ensures cleanliness of parts stockroom and warehouse.
- Ensures merchandise displays are stocked and clean.
- Performs inventory control functions including, receiving inventory, bin locating, and cycle counts.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems).
- Knowledge of compact construction equipment
- Prefer parts sales experience
- Prefer heavy customer service experience
- Prefer mechanical aptitude
- Prefer advanced computer literacy
- Prefer proficient multitasker
- Prefer excellent customer service
- Prefer strong problem solving skills If you're looking to play a role in building America, consider one of our open opportunities.