A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
Parts Salesperson High Plains Apache - 4.4 Fargo, ND Job Details Full-time 12 hours ago Benefits Travel reimbursement Health savings account Health insurance Dental insurance Flexible spending account Paid time off 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Qualifications Computer operation Teamwork Phone communication High school diploma or GED Driver's License Attention to detail Productivity software Retail sales Client interaction via phone calls Full Job Description Parts Salesperson (Customer Support + Inventory)
High Plains Apache Location:
Frontier, ND (Fargo area) |
Type:
Hourly | Reports to: Parts Manager About High Plains Apache (HPA) High Plains Apache is a premier dealer for Apache Sprayers and application equipment across North Dakota, South Dakota, and Minnesota . Founded in 2010, HPA has grown quickly and has been named Apache Sprayer Dealer of the Year 2 of the last 3 years . We're backed by Equipment Technologies (ET), the manufacturer of Apache Sprayers, headquarters in Mooresville, IN. We're a team that values respect, excellence, ownership, and having fun while we work . If you enjoy helping customers solve problems and like being part of a close-knit operation, you'll fit in here. What You'll Do As a Parts Salesperson, you'll be the go-to person for customers, service techs, and our sales team who need the right parts—fast. You'll help keep machines running by making sure customers and technicians get correct parts, shipped quickly and accurately. You'll spend your day: Assisting customers over the phone and at the parts counter Helping identify the correct part for the job using machine information and available resources Processing parts orders, invoicing, transfers, and documentation Receiving parts shipments and stocking inventory Shipping orders (parcel and freight) Working closely with the service team to ensure repairs stay on schedule Supporting continuous improvement in how we prioritize and process parts requests What "Great" Looks Like in This Role You'll succeed here if you: Enjoy customer interaction and can stay calm under pressure Have strong attention to detail and take pride in accuracy Like solving problems and learning products/systems Can manage multiple priorities during the busy season Communicate clearly and professionally After-Hours Support (Important) We support customers who may need parts after hours during peak seasons. This role includes an on-call rotation that may involve evenings and weekends. (This is a big deal — framing as rotation vs. "includes nights and weekends" makes qualified people feel it's manageable and fair.) Experience & Skills We're Looking For Required Customer-service mindset — you'll go the extra mile to solve problems Strong communication skills (phone + in-person) Comfortable with computers and learning new systems (Microsoft Office and business software) Honest, dependable, and team-oriented Valid driver's license and clean driving record Preferred Experience in parts, service, retail counter sales, agriculture, equipment, automotive, or heavy machinery Experience with CDK / IntelliDealer Education High school diploma or equivalent required. Technical school or college preferred. Work Schedule Work hours vary with season:
Jan-Mar and Aug-Dec:
approximately 7:00 AM - 4:00 PM Apr-July (busy season): approximately 7:00 AM - 5:00 PM Travel Occasional travel (about 1-2 weeks per year ) for training or customer meetings. Work Location / Environment Primary location: 5321 35th Street South, Frontier, ND 58104 Work is primarily in a retail store setting with computer and phone use, plus light warehouse duties for receiving/stocking/shipping.
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Full-time Benefits:
401(k) 4% Match 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Travel reimbursement Vision insurance
