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Butler Machinery Company

Parts Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Parts Counter Representative

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$40,968 / year median in Nebraska

+9% projected growth

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Job Description

Overview Butler Ag Equipment, a division of Butler Machinery Company Butler Machinery Company is looking for detail oriented, customer-driven parts associates to join our winning team and help us grow our business. If you have a passion for the agriculture, enjoy working independently but still in a team environment, and are eager to continue learning and advancing throughout your career, you will be right at home with our team at Butler. In this role you ll be the welcoming face that greets our customers, fulfill parts orders for customers and our service department, keep inventory and warehousing standards accurate and collaborate with your teammates at the Corporate Office. With a career at Butler, you ll have the opportunity to grow both personally and professionally with a family-owned company, that has existed since 1955, and values developing the leadership abilities within every employee and promoting from within. Our ideal future teammate values great relationships with everyone in the company, is customer-driven, strives for excellence every day, has high levels of integrity and accountability and focuses on safety in everything he/she does. The continued success of Butler is dependent upon a team that believes in our company s mission, lives our culture by demonstrating our values every day and is hungry to grow their careers alongside our growing business.
Full-Time Parts Pay Scale:
$22.76/hr to $40.07/hr, DOE As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. If you desire to start your career with our team, here are some of the industry leading benefits we offer: Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket Health Insurance
  • 3 plan options Health Savings Account
  • Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance
  • 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer paid Short-Term Disability Coverage
  • 60% of base pay Maternity and Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP)
  • including Health Coaching SmartDollar
  • employer paid financial planning program Legal Shield/ID Shield products Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance Voluntary Benefit options
  • Cancer Insurance/Accident/Hospitalization We are looking for ideal candidates who embrace the following values Our Team
  • At Butler, we believe our team is our greatest asset. We believe in working together and treating each other with dignity and respect. Customer-Driven
  • We are customer driven. We strive to exceed our customer s expectations, but never at the cost of our values. Integrity
  • We believe that integrity is paramount. Our word is the cornerstone of our business, and we will earn the trust of those we serve. Accountability
  • We believe in accountability. We understand the impact of our decisions and accept responsibility for our words and our actions. Excellence
  • We believe in excellence through innovation, life-long learning and professional development. Safety
  • We believe in uncompromised safety.
We are collectively responsible for the safety of one another in all workplace situations. Job Responsibilities for our Parts Associates The position will involve but not be limited to the following duties: Procures and fulfills customer and service department orders Organizes the stocking and receiving of a variety of machinery parts Becomes proficient in the various online supplier parts systems to look up and order parts Builds knowledge of existing product lines and our service standards Assists in the collection of data necessary for efficient inventory Maintains close, positive working relationships with service and sales departments Maintains a clean and safe work environment Recognizes difficult customer situations and determines when to get others involved for resolution Prioritizes proper warehouse management such as bin locations, incoming/outgoing freight, etc. Understands the work schedule may include overtime and a Saturday schedule Demonstrates a basic understanding of computer-based spreadsheets, databases, and word processing software Works within and promotes mission, and values of Butler Machinery Promote/Sell digital platforms such as PCC and AGCO Ecomm Performs other duties as assigned Qualifications of our Parts Associates A high school diploma or GED is required Experience in parts sales in a retail environment preferred but not required Knowledge of agriculture and construction equipment parts is preferred, but not required Detail-oriented and self-driven Must be able to lift up to 70 lbs and stand on feet most of the day Commitment to providing an excellent customer experience Ability to solve problems in a fast-paced, diverse environment Must be able to work independently and as part of a team Ability to multi-task Proficient with computer technology Naturally organized Must have and maintain a clean driving record CDL preferred, but not required EOE/Vet/Disability Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. #LI-Onsite