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GA
Generation Auto Group
Automotive Parts Advisor
Career Insights for Parts Counter Representative
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Based on New York data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$40,750 / year median in New York
+13% projected growth
Job Description
As a Parts Advisor at Autoworld Kia, part of the Generation Auto Group collection, you play a vital role in supporting our service operations by assisting technicians and customers with locating the correct parts for vehicle repairs and maintenance. This position requires strong product knowledge, attention to detail, and a customer-focused mindset. Your work directly supports efficient repairs, smooth service operations, and a positive customer experience. What You'll Be Doing The primary functions of this role include, but are not limited to: Order, receive, and distribute parts for service department technicians and retail counter customers Provide accurate information regarding parts availability, pricing, and vehicle compatibility Process parts orders efficiently and accurately Work closely with the service department to support timely repairs Process manufacturer returns and core returns as required Organize, stock, and maintain parts inventory to ensure accuracy and accessibility Maintain proper inventory levels, labeling, and organization Collaborate with team members to fulfill internal and external customer needs Assist customers with purchases, inquiries, and concerns in a professional and courteous manner Maintain a clean, organized, and efficient parts department workspace What We're Looking For Punctual, dependable, and attentive Flexible with scheduling, including availability to work Saturdays Strong verbal and written communication skills Professional appearance and demeanor Self-motivated with the ability to work independently and as part of a team Knowledge of automotive systems and repair procedures preferred Comfortable using computer software and dealership software systems Strong problem-solving skills and ability to thrive in a fast-paced environment Customer-focused mindset with the ability to build trust and rapport Willingness to continuously learn and adapt to evolving technology and industry standards What We'll Give You Paid Time Off Medical Insurance Dental Insurance Vision Insurance Voluntary Life, Accident & Critical Illness Insurance 401(k) with Employer Contribution Paid Holidays Employee Purchase Program Perks & Discount Program Monthly Employee Celebrations Paid Manufacturer Training Company-Supplied Uniforms Who We Are Generation Auto Group is a family-owned and operated dealership group proudly serving our communities for over 30 years. Owned by the Catalanotto family, our organization is built on integrity, transparency, accountability, reliability, and discipline.
Our Collection includes:
Generation Kia- Bohemia, NY Generation Buick GMC
- Bohemia, NY Auto World Kia
- East Meadow, NY Nutley Kia
- Nutley, NJ Rock Ridge Nissan & Infiniti
- Denville, NJ Freedom Ford
- Woodbridge, NJ We are deeply rooted in the communities we serve and committed to developing local talent.