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Gabrielli truck sales
Parts Phone Sales
Career Insights for Parts Counter Representative
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Based on Ohio data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$37,119 / year median in Ohio
+9% projected growth
Job Description
JOB DESCRIPTION
: Sells parts to all customers, over the counter, through the shop, or on the phone.RESPONSIBILITIES
- Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to customers.
- Notifies parts manager of out-of-stock parts that need immediate attention.
- Follows up on back-ordered parts.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Computer knowledge
- Be motivated, proactive, focused and well organized
- Minimum 3 years experience with Auto or Truck Parts
EDUCATION AND/OR EXPERIENCE
:- High School Graduate
- Parts Department Experience
PHYSICAL DEMANDS
: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.- Able to work overtime when necessary
- Flexible Hours
- Ability to stand all day if necessary
- Ability to lift 60 lbs.
- Use of a hand truck if necessary
- Climbing up ladders and stairs
- Warehouse environment Gabrielli Truck Sales is an Equal Opportunity Employer.
Benefits:
- Medical and Dental plan
- Paid Holidays
- Paid vacation and sick/personal time
- 401k with an employer match
EMPLOYER
Paid Life insurance benefit- Gym Reimbursement program