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Ohio Machinery Company

Parts Warehouse

Career Insights for Parts Counter Representative

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$37,119 / year median in Ohio

+9% projected growth

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Job Description

Description Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY
Shift Hours:
Monday-Friday, 8:30am-5:00pm Are you ready to take your career to the next level? We're looking for a dynamic Parts Warehouse employee to join our team and help us maintain our heavy equipment and engine parts inventory. If you have a passion for working with mechanical parts and enjoy collaborating with service technicians and customers, this is the perfect opportunity for you!
Inventory Management:
Keep our parts warehouse organized and ensure we have everything our service technicians and customers need. Also perform cycle counts on inventory.
Order Fulfillment:
Process parts orders and returns, pick and pack items, make hydraulic hoses, and deliver parts to customers and parts-drop locations as needed.
Customer Interaction:
Work closely with service technicians and customers to understand their parts needs and provide excellent service.
JOB QUALIFICATIONS
Education:
High School diploma or equivalent. Valid drivers license with a satisfactory driving record will be required, along with the ability to obtain a DOT Medical Card if one is not currently possessed.
Experience:
At least three years of warehouse and inventory experience, with some of that time spent in a mechanical parts environment.
Knowledge:
Familiarity with CAT heavy equipment and diesel engine parts is a plus!
COMPETENCIES
Customer Focus:
A positive attitude and high motivation to provide outstanding service.
Communication:
Excellent verbal and written communication skills.
Tech Savvy:
Proficiency in Microsoft applications and experience with database environments.
EMPLOYEE BENEFITS
Pension Plan:
Employer-sponsored pension plan to secure your future.
Competitive Pay:
Enjoy a competitive pay rate.
Time Off:
First-year vacation and personal time based on length of service.
Health Benefits:
Choose from two different Health Insurance options, including a Health Savings Account (HSA) option.
Additional Benefits:
Flexible Spending Account (FSA), Dental and Vision Insurance, Credit Union Access, Life Insurance, Short-Term Disability, and Long-Term Disability.
Education Support:
Scholarship opportunities for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
Uniforms:
Company-provided and laundered uniforms.
Training:
Continued technical and professional training to help you grow.
PHYSICAL REQUIREMENTS
Lifting/Carrying 40 lbs. Lift/Carry and 50lb pull
Repetitive Motions:
Frequent movement requiring hands, wrists, and fingers. Dexterity Normal Frequent standing/sitting up and down stairs. Ability to work in a fast-paced environment. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible. EEO, Veterans & Disabled Employer, and
VEVRAA/503
Federal Contractor.