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DC
DO- CUT SALES AND SERVICE
Outdoor Power Equipment Parts Specialist
Career Insights for Parts Specialist
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Scorecard
Based on Ohio data
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What they do
A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
$33,068 / year median in Ohio
+19% projected growth
Job Description
Job Overview Join our dynamic team as an Outdoor Power Equipment Parts and Service Specialist! Your enthusiasm for customer service combined with technical expertise will ensure our customers receive top-notch support and solutions. This position offers a fantastic opportunity to develop your skills in inventory management, and sales while working in a fast-paced retail environment. If you thrive on helping others and have a passion for outdoor equipment and repair, this role is perfect for you! Duties Assist customers in identifying their outdoor power equipment needs by providing expert advice on parts and service options. Manage inventory control by stocking parts accurately, utilizing inventory and ensuring availability of essential items. Handle sales transactions efficiently using POS systems, including cash handling and retail math calculations. Maintain excellent communication with customers via phone etiquette, ensuring clear explanations of repairs or parts recommendations. Support marketing efforts by promoting seasonal products, accessories, or service packages to enhance customer engagement. Help with pulling and shipping parts Experience Previous dealership or retail sales experience with a focus on parts and service is preferred. Strong organizational skills with the ability to manage inventory and order fulfillment efficiently. Familiarity with outdoor power equipment repair techniques and maintenance procedures. Bilingual or multilingual abilities are a plus to serve diverse customer bases effectively. Proficiency in Microsoft Excel for inventory tracking and retail math calculations. Excellent communication skills coupled with strong negotiation abilities to ensure customer satisfaction and sales success. This role is paid and offers an exciting environment where your technical skills and customer service talents will shine! Join us to be part of a vibrant team dedicated to delivering exceptional outdoor power equipment solutions while advancing your career in a supportive setting.