About the Role Our key to serving the community starts with our Counter Sales Team — people who deliver excellent customer service with professionalism, a positive attitude and a willingness to learn. We are looking for an experienced counter person with a background in automotive parts. What You'll Be Doing Greet customers and assist them in identifying and purchasing the correct parts Answer incoming calls and provide knowledgeable, friendly customer support Accurately place, process, and fulfill parts orders in a timely manner Pull and prepare inventory orders for customer pick-up or delivery Utilize inventory, catalog, and POS systems efficiently Support teammates when working with customers and during busy periods Assist with stocking and maintaining store organization as part of daily tasks Communicate clearly and professionally with customers, teammates, and management Maintain a safe, positive, and respectful workplace Take on additional responsibilities as assigned by management What You'll Need Positive attitude, professional conduct, and strong work ethic Strong written and verbal communication skills Work overtime when needed Willingness to learn and grow in the automotive industry Ability to thrive in a fast-paced environment Flexibility to be cross-trained and assist in different areas of store operations Basic math skills for order processing and transactions Ability to read and understand safety rules, operating instructions, and procedure manuals Available to work weekends on a rotating schedule Valid driver's license Must be 18 years or older Physical Requirements This is an active, hands-on role.

Candidates must be able to:

Stand and walk for the duration of the shift Frequently lift up to 50 lbs and occasionally up to 60 lbs Bend, reach, and pull parts as needed throughout the shift Perform repetitive tasks with accuracy and attention to detail Compensation Pay depends on experience.

Benefits include:

Bonuses - paid on store performance Health, dental, and vision insurance 401(k) retirement plan, with company match Paid time off and holidays Employee discount Career advancement - we are a growing company and we are always looking to promote from within Ready to Join Us? If you're passionate about customer service and eager to grow your knowledge in the automotive world, apply today and become part of the NAPA family.

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person