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Messick's Equipment

Parts Specialist/Customer Support

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Job Description

Company Overview Messicks Equipment is a family-owned business with a rich history dating back to 1952. With a dedicated team of over 350 employees across multiple locations, we are committed to delivering exceptional parts, service, and sales support to our valued customers. Guided by integrity, purpose and faith based values, we prioritize outstanding customer service and foster a positive work environment. Job Summary Do you enjoy providing customer support in parts sales and have an interest in agriculture, construction, or lawn & garden equipment? If so—and if you have current or prior parts sales experience— we want to hear from you! We're looking for a friendly, personable Parts Customer Support Specialist to join our team in Mount Joy, PA. Responsibilities Assist customers with parts needs at the counter or from your workstation via in-person interaction, phone, or email Provide timely and professional email support to customer inquiries Research part availability and pricing from various manufacturers Provide order follow-up support and help resolve parts-related questions Collaborate with team members to ensure excellent customer service Requirements Proficient with computers and basic software applications Strong written and verbal communication skills Customer-focused with a positive, helpful attitude Organized, self-motivated, and able to thrive in a fast-paced environment Ability to work effectively in a team-oriented setting Experience in agriculture or construction (preferred) Mechanical aptitude (preferred) Prior parts specialist or customer support experience (preferred) Salary Competitive and based on experience. Starts at $45,000 per year. Additional Employee Benefits On-Site Health Clinic staffed by Penn Medicine, offering no-cost doctor visits for employees Employer-sponsored events and outings such as a company picnic, employee activities, Christmas banquet, and more throughout the year If you're passionate about helping customers and enjoy a dynamic work environment in the equipment industry, apply today!
Job Type:
Full-time Pay:
From $45,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Referral program Vision insurance
License/Certification:
Drivers License (Preferred) Ability to
Commute:
Mount Joy, PA 17552 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance