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NAPA Auto Parts

NAPA Automotive Parts Counter Person

Career Insights for Parts Counter Representative

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Based on Rhode Island data

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$41,637 / year median in Rhode Island

+11% projected growth

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Job Description

Are you tired of big Company policies? Are you just a number where you currently work? IF yes... Raps Auto Parts a locally owned and operated group of Napa Auto Parts Store is seeking a full time
EXPERIENCED
Automotive Parts Counter Person for our Wakefield, RI location. Candidate must be self motivated, responsible, and willing to provide excellent customer service to both our wholesale and retail customers. Come join a company that is locally owned but nationally recognized. You will have a consistent schedule every week. No late nights!!!! Excellent Pay/Bonus Package, Benefits.
Responsibilities:
Provide exceptional customer service to all store customers Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering Handle cash, credit card, and other purchasing transactions Operate the store point of sale system (RPM) to search for parts and customer accounts, and to invoice and pull orders Pull and prepare inventory orders for customer pick up or delivery Operate the electronic and paper cataloging system to retrieve up to date parts information Effectively communicate features, benefits, and warranty policy information to customers. Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times. Required to participate in Company sponsored trainings. Required to work every other
Saturday Qualifications:
5+ yrs Automotive Parts Counter experience Knowledge of automobiles, trucks and their systems Must be able to work retail hours Passion for delivering customer care and building long term relationships Enjoy working with people in a fast paced environment
Work Remotely No Job Type:
Full-time Experience:
Automotive Parts Counter:
3 years (Preferred)
Automotive Parts Knowledge:
3 years (Preferred)
Customer Service Skills:
3 years (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location:
In person