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AH
American Hydraulics Service and Parts
Parts and Counter Sales
Career Insights for Parts Counter Representative
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Based on South Carolina data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$37,516 / year median in South Carolina
+12% projected growth
Job Description
Job Overview Join our dynamic team as a Parts and Counter Sales Associate, where you'll be at the forefront of delivering exceptional customer service in the Hydraulic parts industry. This energetic role combines technical knowledge with sales expertise to ensure customers find the right parts and accessories for the job. You'll manage inventory, assist customers with product selection, and build lasting relationships that drive repeat business. If you thrive in a fast-paced environment and have a passion for repair and sales, this is the perfect opportunity to accelerate your career! Responsibilities Greet customers warmly and identify their needs through active listening and effective communication. Provide expert advice on Hydraulic parts to ensure customer satisfaction. Process sales transactions accurately via POS (Point of Sale) systems, handle cash and electronic payments, and maintain proper cashiering procedures. Assist with order fulfillment, stocking shelves, and organizing parts to optimize accessibility and presentation. Build strong customer relationships through personalized service, product knowledge, and follow-up communication. Collaborate with the team to support Hydraulic repair needs by providing mechanical troubleshooting insights and parts recommendations. Requirements Proven experience in retail sales, preferably within a parts store environment. Excellent communication skills. Proficiency with Microsoft Office (Excel, Word) and familiarity with inventory management. Demonstrated ability in negotiation, customer relationship building, and retail math to maximize sales opportunities. Mechanical troubleshooting skills combined with diagnostics experience are a plus. Ability to handle cash transactions accurately while maintaining professional phone etiquette and customer service standards. Organizational skills to manage stock levels efficiently, prioritize tasks effectively, and support marketing initiatives. Embark on a rewarding career where your mechanical knowledge meets vibrant customer engagement! We're committed to fostering a supportive environment that values your expertise in hydraulic parts sales while offering opportunities for growth in a fast-evolving industry.