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Brinson Auto Group

Parts Associate

Career Insights for Parts Counter Representative

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What they do

A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.

$36,713 / year median in Texas

+14% projected growth

Explore Career

Job Description

Job Overview Join our dynamic team as a Parts Associate, where you will be the vital link between our dealership and our valued customers. In this energetic role, you will manage inventory, assist customers with their parts and accessory needs, and ensure smooth operations in our parts department. Your enthusiasm and organizational skills will drive customer satisfaction and support the overall success of our automotive service team. This paid position offers an exciting opportunity to develop your automotive knowledge while delivering exceptional service in a fast-paced environment. Responsibilities Assist customers in locating and selecting the correct automotive parts and accessories, providing expert advice on product features and compatibility Manage inventory levels through accurate stock control, order fulfillment, and restocking to ensure availability of high-demand items Process sales transactions efficiently using POS (Point of Sale) systems, handling cash, credit, and electronic payments with professionalism Collaborate with the service department to identify parts needed for vehicle repairs and maintenance, supporting automotive diagnostics and repair processes Maintain organized storage of parts using inventory management systems to track stock levels and reorder supplies proactively Ensure cleanliness and organization of the parts department area, stocking shelves accurately and conducting regular inventory audits Skills Strong knowledge of automotive diagnostics, vehicle maintenance, and automotive repair procedures Excellent communication skills, including phone etiquette and customer service excellence Proficiency in inventory management software like CDK and Microsoft Excel for tracking stock levels and order processing Bilingual or multilingual abilities are a plus to serve diverse customer needs effectively Experience with retail sales management, POS systems, cashiering, and retail math for accurate transaction handling Organizational skills to manage stock levels efficiently and maintain a tidy work environment Negotiation skills for upselling parts or accessories while ensuring customer satisfaction Familiarity with dealership experience, automotive service processes, and marketing strategies enhances your effectiveness in this role Embark on a rewarding career as a Parts Associate where your proactive approach and passion for automobiles will make a tangible difference. We value energetic team players eager to grow their automotive expertise while delivering top-tier service to our customers!
Pay:
$15.00 - $26.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance