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Silt Transportation
Parts Sales Representative
Entry-Level JobVerifiedNo experience needed
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Based on Texas data
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What they do
A Parts Sales Representative provides specialized assistance with parts for specific equipment or machinery. Assists customers with locating and buying parts needed to keep equipment or machines running properly.
$42,158 / year median in Texas
+3% projected growth
Job Description
Parts Sales Representative Silt Transportation El Paso, TX Job Details Full-time $36,585.36 - $57,307.10 a year 1 day ago Qualifications Vendor relationship building Professional networking Computer operation Spanish English Attention to detail Full Job Description Job Description The Parts Sales Representative is responsible for assisting customers with their truck and trailer parts needs by providing accurate information, pricing, and availability. This position prepares quotes, processes orders, and communicates with customers, vendors, mechanics, and internal departments to ensure the correct parts are identified and delivered on time. The position will also follow up on pending orders, address customer questions, and assist with resolving issues related to availability, pricing, or incorrect parts. The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to manage multiple requests in a fast-paced environment. Responsibilities Assist customers with truck and trailer parts inquiries. Identify the correct parts based on the customer's request or equipment information. Prepare and provide price quotes to customers. Process parts orders and follow up on order status. Communicate with customers regarding pricing, availability, and delivery times. Contact vendors to check availability and pricing when needed. Follow up on back orders and delayed orders. Maintain accurate records of customer orders and sales. Answer phone calls, emails, and customer inquiries in a timely manner. Build and maintain good relationships with customers and vendors. Follow up with customers regarding quotes and pending orders. Assist with resolving issues related to orders, parts, or deliveries. Maintain knowledge of truck and trailer parts and products offered by the company. Meet department sales and customer service goals. Perform other duties as assigned by Manager. Qualifications Previous experience in parts sales, customer service, or the transportation industry preferred. Knowledge of truck and trailer parts is preferred. Good communication and customer service skills. Basic computer skills. Ability to prepare quotes and process orders accurately. Good organizational and follow-up skills. Ability to work in a fast-paced environment. Bilingual English/Spanish is a plus.