A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
Frisco, TX Job Details Full-time 21 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Phone communication In-person customer service Desktop applications Client interaction via phone calls Full Job Description Frisco CDJR is looking for a Parts Specialist who is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation. The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Responsibilities Locates accessories or parts and arranges for installation Monitors parts inventory and maintains storage area in good condition Maintains up-to-date knowledge of all vehicles, accessories, and promotions Maintains accurate sales documentation Provides timely and accurate reports as required Performs other duties as assigned Qualifications High school diploma or GED preferred Working knowledge of the industry Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Strong organizational and problem-solving skills Helpful attitude and friendly demeanor Highly professional and dependable Strong computer and internet skills, including Microsoft Office suite Previous experience preferred Benefits Competitive Pay Employee Purchase and Service Discounts Ongoing Training and Education Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
