Parts Front Counter Representative Kraft Tank - 3.5 Odessa, TX Job Details Full-time 9 hours ago Qualifications Retail customer service procedures Managing customer accounts Sales support Customer relationship building Email customer support Account maintenance Phone communication Customer order taking Order preparation Microsoft Office Parts administration experience within retail industry Shelf stocking Salesforce Cloud Analysis skills Project management Customer engagement Sales management systems proficiency Stock receiving Logistics order management CRM system proficiency Order tracking 1 year Customer interaction during outreach Communication skills Sales automation technologies Entry level Retail sales Client interaction via phone calls Full Job Description Join our team as a Parts Front Counter Representative at Kraft Tank Corporation! Kraft Tank Corporation is seeking a dynamic Parts Front Counter Representative to be the friendly voice our customers can rely on for all their parts inquiries and sales needs. Whether you thrive in an engaging environment or enjoy connecting with customers over the phone and email, we want to hear from you! As a Parts Sales Representative, you will play a crucial role in delivering exceptional customer support. You'll be the first point of contact for retail customers over the counter and by remote channels, helping them find the parts they need to keep their operations running smoothly. In addition to assisting customers, this position will provide support in the warehouse as needed. This may include helping with receiving and organizing parts, pulling and staging orders, maintaining inventory, and assisting with other warehouse duties to help keep the department running efficiently. Why Choose Kraft Tank Corporation? At Kraft, you won't just be another employee. You'll be a valued member of a dynamic team dedicated to excellence and innovation in the tank industry. We pride ourselves on fostering a collaborative work environment where your ideas and contributions are recognized and celebrated. Come be part of a company that is committed to your professional growth while setting you apart from the competition! What You'll do: Be the

Voice of Customer Service:

Be the friendly voice on the other end of the line and assist over the counter customers, addressing their parts needs with expertise and enthusiasm.

Stay Ahead of Customer Needs:

Proactively manage a daily customer call list to communicate and anticipate weekly and monthly orders including coordinating delivery routes.

Facilitate Orders Smoothly:

Verify customer account status and secure necessary authorizations to ensure seamless accuracy and satisfaction. Create a

Welcoming Space:

Organize and restock the showroom to provide customers with an inviting shopping experience. What We're Looking For 1 years of experience in sales or a related field, particularly in the tank trailer industry. Exceptional communication and interpersonal skills. A positive, can-do attitude, anticipate challenges and rise to meet them. Proficiency in Salesforce and Office 365 applications for efficient sales management. Strong project management and analytical skills to oversee multiple priorities. Physical Requirements Must be able to stand, walk, reach, climb, or crouch. Ability to lift up to 50lbs. Must be able to communicate effectively in written and verbal skills with customers, management, and team members. Reasonable accommodation will be provided for those requiring assistance. Why You'll love

Working With Us:

Competitive pay and benefits Comprehensive Training Programs to foster your growth. A supportive and dynamic environment Opportunities to work with industry leaders and cutting-edge technology A company that values safety, quality, and the contributions of its team members If you're looking to enhance your career and join a company that values its employees and sets the standard in the tank industry, apply today to become a part of the Kraft Tank family!