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Parts Counter Associate
Career Insights for Parts Counter Representative
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Based on Utah data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$39,918 / year median in Utah
+15% projected growth
Job Description
Blackridge Fleet Center is currently looking for a Parts Counter Associate who aligns with our core values and acts with respect, integrity, growth, humility, and teamwork. Here's why you'll want to work here: Competitive compensation package and 401(k) with company match Wellness Time Off, plus holidays, plus a Personal Purpose Day Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend Year-end bonus program for ALL employees (Garff Giveback) Employee discounts on vehicle purchases, parts, service, and more! Opportunities and pathways to grow into service, management, and sales roles Why you'll love working with us: Competitive compensation package and 401(k) with company match Wellness Time Off, plus holidays, plus a Personal Purpose Day Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend Year-end bonus program for ALL employees (Garff Giveback) Employee discounts on vehicle purchases, parts, service, and more! Opportunities and pathways to grow into service, management, and sales role Encourage the sale of branded parts. Here's what you'll be doing: Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions Establish processes to ensure accuracy between inventory and computer records. Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available. Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met. Make warranty and billing adjustments. Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible Ensure that all dealership purchases are properly accounted for before payment is made. Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory. Assist in collecting overdue accounts. Notify all special-order customers upon the arrival of parts. Here's what you'll need: Must be 18 years or older and authorized to work in the U.S. A valid in-state driver's license and a good driving record, per company standards Positive attitude and high energy with a commitment to outstanding customer service Strong communication, organizational, and problem-solving skills Ability to read and comprehend job-related instructions and information, whether electronic or paper-based Basic computer skills and the ability to learn dealership software systems Previous automotive parts experience is preferred but not required Be able to accommodate the physical requirements of the role, including standing for 6-8 hours per day, lifting up to 50 pounds, and working around noise, vibration, dust, and a variety of materials We are an Equal Opportunity Employer