Parts Counterperson - Mercedes-Benz of Midlothian

Parts Counterperson - Mercedes-Benz of Midlothian Murgado Automotive Group - 3.4 Midlothian, VA Job Details Full-time $45,000 - $65,000 a year 19 hours ago Benefits Paid holidays Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Customer communication Maintaining an organized workspace Customer returns handling Inventory management Customer inquiry handling High school diploma or GED Driver's License CDK Clean workspace maintenance Communication skills Entry level Order fulfillment Automotive parts and accessories knowledge

Full Job Description Job Title:

Parts Counterperson Location:

Mercedes-Benz of Midlothian Company:

Murgado Automotive Group Job Type:

Full-Time About Us:

Join our dynamic team at Mercedes-Benz of Midlothian, a premier Mercedes-Benz dealership dedicated to providing exceptional service and quality. We pride ourselves on our commitment to excellence and our passion for the Mercedes-Benz brand.

Job Description:

We are seeking a motivated and detail-oriented Parts Counterperson to join our team. The ideal candidate will have a strong background in automotive parts and a passion for customer service. As a Parts Counterperson, you will be responsible for assisting customers and technicians with their parts needs, ensuring accurate and timely fulfillment of orders.

Key Responsibilities:

Assist customers and technicians in identifying and locating the correct parts. Process parts orders efficiently and accurately. Maintain an organized and clean parts counter and storage area. Manage inventory levels and notify the parts manager of any shortages. Handle customer inquiries and provide excellent customer service. Process returns and warranty claims as needed. Stay up-to-date with product knowledge and industry trends.

Qualifications:

High school diploma or equivalent. Previous experience in an automotive parts department, preferably with Mercedes-Benz. Strong knowledge of automotive parts and systems such as CDK and Paragon. Excellent communication and customer service skills. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency with parts catalog and inventory management software. Valid driver's license.

Benefits:

Competitive salary and performance-based incentives. Health, dental, and vision insurance. 401(k) Matching Paid time off and holidays. Become part of something truly special at Mercedes-Benz of Midlothian. Your career journey begins here! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.