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Kravet LLC

Brand Ambassador - FLS & High Point

Job Description

Seeking an energetic, creative, and organized Brand Ambassador & Showroom Merchandiser to bridge sales support, trade relationships, and visual merchandising across two premier North Carolina design destinations. This dual-role position splits weekly responsibilities between Furnitureland South (FLS) in Jamestown, NC (4 days/week) and the Kravet High Point Showroom in the 200 Steele Building (1 day/week). The ideal candidate will combine a strong passion for interior design, visual merchandising expertise, exceptional customer service, and proactive account management to drive brand awareness and sales growth across Kravet product lines. 1. Furnitureland South (FLS) —
Jamestown, NC Focus:
Sales Support, Design Consultant Engagement & Product Merchandising Display & Merchandising Maintenance:
Maintain and curate displays for Tomlinson-Directional Furniture and Kravet products within both the dedicated Tomlinson-Directional gallery and FLS primary resource rooms.
Interior Design Consultant Support:
Work directly with FLS Interior Design Consultants to assist with product selections, schemes, quoting, and order management for their clients and projects.
Training & Education:
Conduct regularly scheduled product and service training sessions for FLS consultants to elevate awareness and specification of Kravet products.
Relationship Building:
Cultivate strong professional relationships with consultants and influence product selection in an active retail setting. 2. High Point Showroom (200 Steele) —
High Point, NC Focus:
Visual Merchandising, Display Setup & Showroom Operations Support Visual Merchandising & Showroom Setup:
Support monthly new product rollouts, display adjustments, and visual merchandising for fabrics, wallcoverings, trims, and furniture displays.
Inventory & Delivery Handling:
Receive, unpack, inspect, and display incoming product shipments. Maintain accurate inventory guides and execute weekly discontinued product removals.
Designer & Guest Support:
Welcome visiting interior designers and students, assist with project scheming, scan samples/visitors via internal systems (Oracle), and assist with basic quotes and order placement.
High Point Furniture Market Support:
Participate fully in pre-market setup, floor merchandising, visitor tracking, and post-market breakdown during the twice-annual High Point Furniture Market (Spring and Fall). Category Merchandising & Visual Standards Sales & Design Consultation Training & Community Engagement Operations & Administration Key Responsibilities Straighten, organize, and refresh fabric/carpet/wallcovering libraries and furniture displays; receive/inspect deliveries; handle claims for damages; maintain accurate sample location records. Assist interior designers with project schemes, quote requests, and order tracking; utilize CRM to log designer inquiries and route complex quotes/leads to outside sales reps. Host product knowledge sessions for FLS staff; conduct showroom tours for design students/groups; assist with regional designer events and community outreach Perform daily showroom open/close procedures on High Point days; log memo/sample checkouts; track visitor databases; maintain clean, well-supplied workspace and sample areas.
Job Requirements & Qualifications Experience:
Minimum of 2-3 years of professional experience in retail home furnishings sales, interior design, customer service, or showroom management.
Education:
Bachelor's degree in Interior Design, Business, Marketing, or a related field preferred.
Design Acumen:
Strong color/design sensibility with demonstrated ability to scheme interior design projects.
Communication Skills:
Excellent verbal and written communication skills; comfortable presenting to and training group audiences.
Technical Proficiency:
Proficient with Google Suite, CRM software.
Physical Requirements:
Must be able to stand, walk, reach, lift, and move home furnishing items/samples in an active showroom and retail environment.
Schedule Flexibility:
Full-time, in-person commitment including Fridays and Saturdays. Willingness to work extended hours during twice-annual High Point Furniture Markets.

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What they do

A Brand Ambassador represents and demonstrates a brand in order to promote brand awareness and sales in their market.

$37,047 / year median in North Carolina

+6% projected growth

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