Event Specialist

Event Specialist Miller's Party Rental Center - 1.0 Akron, OH Job Details Part-time | Full-time From $18 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Hospitality Sales High school diploma or GED Attention to detail Order entry Full Job Description At Miller's Party Rental Center, we don't just rent tents and tables. We help build weddings, birthday parties, and corporate events that people remember for a lifetime. Family owned and operated for over 75 years, we're a small business with a real team: people who know each other's names, cover for each other on hard days, and take pride in the work they do. We're looking for an Event Specialist who can handle a fast-paced environment, stay organized under pressure, and communicate clearly across phone, email, and text. This is a high-responsibility, high-impact role where the details matter and every order counts. No two days are the same here. If variety, real relationships, and work that actually makes people's celebrations happen appeals to you, keep reading. What You'll Do Answer incoming calls and help customers plan their events from first inquiry to final order Respond to customer emails quickly and professionally Communicate with customers through text messaging using the Podium platform Build and enter rental orders with accuracy and attention to detail Recommend the right equipment based on customer needs and budget Coordinate with warehouse and delivery teams to make sure orders go out correctly Handle changes, issues, and last-minute requests calmly and professionally Assist with building and scheduling marketing posts using the Surefire platform Keep the showroom clean, organized, and welcoming. It reflects who we are What This Job Is Really Like You'll be communicating across phone, email, and text throughout the day Every day is different. No two events are the same Some days are smooth. Some are hectic, especially during peak season You'll juggle multiple customers, messages, and details at once The team genuinely supports each other. Tough days are easier when you're not facing them alone What We're Looking For Strong communication skills across phone, email, and text Highly organized and detail-oriented, especially under pressure Able to multitask and prioritize without losing your cool Comfortable learning new systems; training on Podium, Surefire, and our rental software is provided Customer service or sales experience preferred Event or hospitality industry experience is a plus, but not required High school diploma or equivalent preferred Ability to lift approximately 50 lbs; must pass a company drug screen Schedule Monday through Friday, 8:00 AM to 4:00 PM Rotating Saturdays, 9:00 AM to 12:00 PM (shared with the team) Occasional Sundays for bridal show booth events (scheduled in advance) Benefits Health, dental, and vision insurance 401(k) Paid time off Flexible scheduling options A Quick Reality Check This job is not for everyone.

There are tough days:

pressure, multitasking, and fast pivots are real parts of the role. But there are also genuinely fun days, grateful customers, and a staff that laughs together and looks out for each other outside of work too. If you take pride in your work, stay organized, and enjoy helping people pull off something special, this could be a great fit. Submit your resume and a brief note about yourself and any relevant experience. We read every application. We look forward to meeting the right person.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Work Location:

In person