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J&J Plumbing, Heating, Cooling & Electric

Sales Development & Brand Ambassador Manager

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What they do

A Brand Ambassador represents and demonstrates a brand in order to promote brand awareness and sales in their market.

$37,452 / year median in Ohio

+1% projected growth

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Job Description

J&J Plumbing Heating, Cooling & Electric is looking for a high energy, self motivated leader who can train and organize people to hit their full potential. Joyful, driven and passionat.
Position Title:
Sales Development & Brand Ambassador Manager for a local family owned trade company.
Department:
Sales & Marketing Reports To:
GM and Ownership Employment Type:
Full-Time Position Summary The Sales Development & Brand Ambassador Manager is responsible for leading and developing J&J's Brand Ambassador Program while managing all company rehash systems and processes. This position recruits, coaches, and develops Brand Ambassadors, oversees community events and lead generation, conducts weekly sales training at every J&J branch, and reinforces the J&J Steps to a Successful Service Call throughout the organization. Regular travel between branches is required. (In NE Ohio) Essential Duties & Responsibilities Recruit, hire, onboard, train, coach, and develop Brand Ambassadors. Manage all Brand Ambassador scheduling, events, community outreach, trade shows, and lead-generation activities. Establish and monitor department KPIs and hold Brand Ambassadors accountable for performance. Own and continually improve all company rehash systems and follow-up processes. Coordinate rehash activities with department managers and office staff. Plan, organize, and conduct weekly sales training at each J&J branch. Travel weekly to every company location (NE Ohio) to provide coaching, accountability, and leadership. Learn, teach, and reinforce the J&J Steps to a Successful Service Call. Attend leadership, communication, and sales training programs to improve professionally and bring new ideas back to the company. Coach employees on communication, customer experience, objection handling, and ethical selling. Track Brand Ambassador performance, lead generation, rehash results, and training participation. Support ownership in developing sales systems, processes, and long-term growth initiatives. Promote J&J's culture, professionalism, and commitment to exceptional customer service. Qualifications Leadership experience in sales, customer service, marketing, or team development. Excellent communication, coaching, and presentation skills. Strong organizational and time management abilities. Ability to travel regularly between company branches. Valid driver's license with an acceptable driving record. Commitment to continuous personal and professional development. Knowledge, Skills & Abilities Leadership and team development Public speaking and classroom training Sales coaching and communication Relationship building and customer service Problem-solving and decision-making Planning, organization, and accountability Physical Requirements Ability to sit, stand, walk, drive between branches, attend events, use a computer for extended periods, and occasionally lift up to 25 pounds. Work Environment Work is performed in office, training, field, and event environments with regular travel to all J&J locations In (NE Ohio)
Pay:
$83,200.00 - $160,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Fuel reimbursement Health insurance Life insurance Mileage reimbursement Opportunities for advancement Paid time off Paid training Parental leave Professional development assistance Retirement plan Travel reimbursement Vision insurance
Work Location:
In person