[Insert Hourly Rate/Salary] +++ Must have strong communication, administrative, and customer service skills +++ Rio Grande Fence Co. of Tennessee The Commercial Fence Professionals™ Est. 1958 3rd Generation Family Owned & Operated
//rgfence.formstack.com/forms/job_application (Please include a link to your LinkedIn profile with your application to assist us in reviewing your previous work in branding and communications.) ++++++++++++++++++ Tennessean Top Workplaces 7x Award Winner 5-Time AFA National Fence Contractor of The Year 2026 GOOD
FRIDAY SERVICE PROJECT IN KNOXVILLE
; www.youtube.com/watch?v=5ixGj1lKzpw
INSTALLATION HIGHLIGHT VIDEO
; https://youtu.be/qGW6ZQ9OsEk Since 1958, Rio Grande Fence Co. of Tennessee has been installing and repairing fence for commercial and industrial projects. We install chain link, ornamental, wood, vinyl, guard railing, and temporary fence for commercial and industrial fence projects. In 1996, the decision was made to stop installing residential jobs to focus our business on commercial, industrial, sports facilities, and fence rental projects. Completed projects over the years include Nissan Stadium for the Tennessee Titans, Tennessee Army and Air National Guard Armory, Amazon facilities in Knoxville, hotels in Chattanooga, Nashville International Airport, Bridgestone Arena, and many other businesses, sports facilities, and government projects throughout Tennessee. Business owners and contractors all over Tennessee trust Rio Grande Fence Co. for security and peace of mind.
Position:
Front Desk Receptionist / Brand Ambassador Job Summary The Front Desk Receptionist & Brand Ambassador is the first point of contact for our Knoxville facility and plays a vital administrative role in keeping our daily operations running smoothly. Reporting to the management team and assisting the President and CEO, you will manage front office communications, support the sales staff, and assist with corporate marketing efforts. A great speaking voice that calmly helps customers navigate the initial steps of the sales process is essential for success in this position. Additionally, you will serve as a Brand Ambassador for Rio Grande Fence Co., representing us at local industry events and functions.
Student-Friendly Workplace:
Since the hours for this role are 7:00 AM to 4:00 PM, Monday through Friday, this is a great job for a student at the nearby University of Tennessee taking night classes. We support your educational goals and are perfectly fine with you completing schoolwork or studying during your shift—provided that all CRM data entry, marketing tasks, and daily duties are fully caught up and the phones are quiet. This role is ideal for a highly organized, welcoming, and outgoing professional who excels in a fast-paced commercial construction environment. If you take pride in maintaining a professional front office, have a creative eye for newsletters and social media, and enjoy networking, we want you on our team! Duties Greet and welcome clients, vendors, and guests who enter the lobby with a professional and friendly demeanor. Answer incoming phone calls with a great speaking voice, utilizing a calm and helpful approach to guide customers smoothly through the initial stages of the sales process. Take ownership of CRM data entry by promptly and accurately logging call details, customer inquiries, and lead information (this data entry is a major, daily component of the job). Communicate and coordinate seamlessly with the sales team to ensure client needs are consistently met. Receive, sign for, and distribute incoming packages and daily mail. Act as a Brand Ambassador by attending out-of-office networking events, including ABC, AGC, and sponsored golf events. Assist the CEO with preparing and scheduling corporate social media posts highlighting our commercial projects and community service events. Assist in writing, formatting, and organizing content for the monthly company newsletter. Maintain a tidy and professional reception and lobby area. Requirements Proven experience in a receptionist, front desk, or administrative assistant role. Submission of your LinkedIn profile alongside your application to demonstrate previous work and engagement in branding, communications, and networking. An excellent, calm speaking voice and a reassuring demeanor when interacting with customers and guiding them through the sales process. Strong written communication skills, with a firm grasp of grammar and tone for drafting newsletters and social media content. Proficiency with office software; experience with Microsoft 365 is required, and familiarity with Intuit Enterprise Suite or QuickBooks Online is a strong plus. Strong organizational and multitasking abilities with high attention to detail, specifically regarding CRM data entry. A proactive, customer-focused, and outgoing attitude when interacting with construction professionals, suppliers, and clients both in the office and at networking events. Willingness to adhere strictly to all company workplace guidelines (
Note:
To ensure strict pest prevention, all eating is restricted to designated break areas; food is not permitted at the front desk). Physical Requirements Must be able to walk and stand as needed while representing the company at off-site networking events, trade shows, and golf outings. Must be able to occasionally lift and carry up to 20 pounds of marketing materials, promotional items, or event supplies.
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Opportunities for advancement Paid time off Referral program Retirement plan Vision insurance
Work Location:
In person (Knoxville, TN) with occasional local travel for networking events. Hours are 7:00 AM to 4:00 PM, Monday thorugh Friday.
Pay:
$18.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): Do you have experience creating email newsletters? Do you have experience creating social media posts for a business?
