The

• Director, AI-Native Delivery Management
• spans individual engagement ownership and practice-level contribution.

The Director personally owns delivery and commercial outcomes for a portfolio of fixed-fee and managed-output AI-native engagements ‚AI including, where warranted, operating directly on the most complex ones ‚AI while also mentoring Senior AI-Native Delivery Managers on the engagements they run and contributing to the practice's shared playbook, hiring criteria, and training material. Req# 1089435165

• Responsibilities
• + Own the definition and delivery of the solution, plus the commercial outcome, for a portfolio of 2-4+ concurrent fixed-fee and/or managed-output AI-native engagements + Operate directly as the AI-Native DM on the portfolio's most complex or highest-risk engagements, while overseeing Senior AI-Native DMs running the others + Define deliverables and acceptance criteria, or the output SLA and its measurement cadence, for each engagement in the portfolio before a team is assembled + Mentor and coach Senior AI-Native Delivery Managers on the engagements they run AI particularly on managed-output discipline, where the job is holding an SLA over time rather than delivering a fixed scope once + Contribute engagement learnings AI scope/output and SLA definition patterns, FDE staffing patterns, escalation triggers AI into the practice's shared delivery playbook + Provide input into AI-Native DM and FDE hiring criteria and interview loops, drawing on what's actually working across the portfolio + Escalate and resolve delivery risk within the portfolio, backstopping Senior DMs without displacing them from their engagements + Manage the commercial health of the portfolio: margin attainment against sold targets, SLA renegotiation cadence on managed-output engagements, and change-order discipline on fixed-fee engagements + Own C-level client stakeholder relationships across the portfolio AI client sponsors, EPAM BU and account leadership AI as the accountable escalation point above the Senior DMs •Requirements•+ 10+ years in delivery management, including direct, hands-on ownership of fixed-fee and/or output-based (SLA) engagements, not only T&M + Demonstrated ability to run multiple concurrent engagements while still personally operating on at least one + Working knowledge of agentic/AI-assisted delivery tooling and experience implementing an agentic

SDLC / AI

software factory delivery model

+ Real hands-on technical depth, same bar as the Senior AI-Native DM role AI able to contribute directly to deliverables on the engagement being personally operated, not just review them; pod size leaves no room for a pure-overhead PM at any level of this practice

+ Experience mentoring or coaching other delivery managers, ideally including contributing to onboarding material or delivery playbooks

+ Strong stakeholder management and communication skills at the C-level across multiple concurrent engagements AI comfortable as the senior escalation point with client sponsors and internal leadership

+ Commercial acumen: experience owning margin performance across more than one engagement at a time

+ Ownership of the solution and the ability to shape it on the engagement(s) being personally operated AI same standard as the Senior AI-Native DM, at portfolio scale

• Nice to have
• + A frontier-lab certification (e.g. Anthropic, OpenAI, Google DeepMind) + Experience running or scoping AI activation/enablement programs + Most likely profile is a professional-services delivery background, but an engineering leader who has personally led an internal transformation to an agentic SDLC is also a strong fit
• We offer
• + Medical, Dental and Vision Insurance (Subsidized) + Health Savings Account + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability (Company Provided) + Life and AD&D Insurance (Company Provided) + Employee Assistance Program + Unlimited access to LinkedIn learning solutions + Matched 401(k) Retirement Savings Plan + Paid Time Off + Legal Plan and Identity Theft Protection + Accident Insurance + Employee Discounts + Pet Insurance + Employee Stock Purchase ProgramEPAM Systems, Inc.

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