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Spaces Management

Leasing Agent

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Job Description

Leasing Agent Spaces Management Tuscaloosa, AL Job Details Full-time From $15 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Qualifications Community management Conducting guided tours Conflict management Individual consumer customer service Marketing Full Job Description Leasing Agent - Full Time Spaces Management Job Summary The Leasing Agent reports directly to the Leasing Manager and is responsible for delivering superior service to current and prospective residents at all times. To promote and foster a strong community atmosphere that contributes to a positive, quality living experience through outreach, marketing, events, interactions with residents, and achieving occupancy and retention goals by performing administrative tasks related to leasing. Essential Duties & Responsibilities The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Provide a positive experience for residents by delivering the highest level of customer service at all times. Assist with resident complaints, concerns, requests, and/or questions and ensure they are addressed in a timely manner. Assist in the completion of all outreach activities as assigned. Assist each current and prospective resident with the completion of the leasing process from lead formation to lease completion. Lead prospective residents on guided property tours. Follow up with all assigned leads according to Spaces policy using property management software. Participate fully in the preparation, administration, and execution of all Move Ins and Move Outs. Act as a liaison between residents and property management. Promote awareness of job opportunities to potential candidates on campus and in the community. Help to mediate conflict with or between residents to create a respectful living community. Maintain confidentiality of all company, client, and resident information at all times. Plan, attend, document and evaluate community wide social, recreational, and educational events in accordance with the resident life Programs. Abide by all property and company policies to be a role model for fellow residents. Maintain the provided model apartment in a clean and welcoming manner. Respond to resident calls after business hours to assist with lock-outs and other minor resident issues.
Other Responsibilities:
Attend and participate in all weekly staff meetings and any special/emergency meetings as required. Understand and abide by all Spaces Management policies and procedures. Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures and provide emergency response and referral services and resources when necessary. Assist in keeping the community clean by surveying common areas and reporting any concerns and/or helping with the clean up when necessary. Complete room/apartment inspections and inventories when assigned. Complete and submit required reports by deadlines set by manager.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance