Job Overview We are seeking an experienced Apartment Leasing Consultant to join our dynamic property management team! In this energetic role, you will be the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and administrative management will ensure a seamless experience for applicants while maximizing occupancy rates. If you thrive in a fast-paced environment, possess a strong background in real estate administration, and enjoy building positive client relationships, this is the perfect opportunity to elevate your career in property management! Responsibilities Greet prospective tenants warmly and provide comprehensive tours of available apartment units, highlighting features and amenities with enthusiasm. Manage lease or rental agreement processes accurately using property management tools such as Yardi and OneSite. Conduct thorough tenant screening, including background checks, credit reports, and verifying income documentation in compliance with Fair Housing regulations. Handle lease negotiations, upselling available units or additional services to meet client needs while adhering to legal and company standards. Maintain detailed records of client interactions, lease agreements, and property maintenance requests through data entry and filing systems like Microsoft Office and property management software. Coordinate with maintenance teams to ensure property upkeep and address client concerns promptly, demonstrating excellent conflict management skills. Stay informed on Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit), and landlord-tenant law to ensure compliance and provide accurate information to clients. Skills Proven experience with property leasing, property management tools (Yardi, OneSite), and real estate administrative processes. Strong knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, LIHTC compliance, and contracts management. Exceptional customer service skills with the ability to communicate effectively via phone etiquette and client relationship management. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, filing, and administrative tasks. Ability to manage conflict professionally while maintaining positive client relationships; skilled in negotiation and upselling techniques. Experience with property maintenance coordination, facilities management, budgeting, and lease or rental agreement management. Excellent organizational skills with attention to detail in data entry, filing systems like CMMS (Computerized Maintenance Management System), and office experience. Join us to make a difference in residents' lives by providing exceptional service while advancing your career in property management! We value energetic team players who are dedicated to excellence in leasing operations and client satisfaction.