Apartment Leasing Agent Herron Property Management - 2.4 Indianapolis, IN Job Details Full-time 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Sales negotiation Microsoft Excel Fair Housing Act Property management tools Microsoft Outlook Real estate contract preparation Documentation tools OneSite Tenant conflict resolution Conflict management Property management company experience Contracts Section 8 Quality data entry Full Job Description Job Overview We are seeking a dynamic and motivated Apartment Leasing Agent to join our property management team. In this vital role, you will serve as the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and legal administrative procedures will ensure a seamless experience for applicants while maintaining compliance with fair housing regulations and landlord-tenant laws. This position offers an exciting opportunity to contribute to a thriving community by connecting residents with their ideal homes and supporting the overall success of our property management operations. Duties Greet prospective tenants warmly and provide comprehensive tours of available apartments, highlighting features and amenities to generate interest. Manage lease or rental agreement processes, ensuring all documentation is accurate, complete, and compliant with legal standards such as LIHTC (Low-Income Housing Tax Credit) regulations and Section 8 programs. Utilize property management tools like RealPage and OneSite to input data, track leasing activity, and generate reports that inform decision-making. Handle client communication via phone, email, and in-person interactions with professionalism, clarity, and positive rapport-building skills. Maintain detailed records through data entry, filing, and record-keeping systems while ensuring confidentiality and accuracy. Collaborate with team members on property maintenance issues, facilities management, and conflict resolution to uphold high standards of resident satisfaction. Stay informed about fair housing regulations, landlord-tenant law, LIHTC compliance, and Section 8 policies to ensure all leasing activities adhere to legal requirements. Requirements Proven experience in residential property management with familiarity using RealPage, OneSite or similar property management software. Strong knowledge of landlord-tenant law, fair housing regulations, LIHTC programs, Section 8 housing policies, and contracts management. Excellent customer service skills paired with effective conflict management and negotiation abilities. Bilingual is preferred. Proficiency in Microsoft Office applications including Word, Excel, and Outlook for daily operations. Prior experience in leasing or rental agreement management within a property management company environment is highly preferred. Demonstrated ability to handle data entry accurately while managing multiple priorities in a fast-paced setting. Office experience involving client communication, filing systems, phone etiquette, upselling techniques, and facilities management is advantageous. Ability to work collaboratively within a team environment while managing individual responsibilities efficiently. Join us as an Apartment Leasing Agent where your energy fuels vibrant communities! Bring your passion for real estate sales and customer service to create positive living experiences for residents while advancing your career in property management. We're committed to supporting your growth with comprehensive training opportunities and a collaborative work environment dedicated to excellence!
Expected hours:
40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance