Position Purpose The Team Leader develops, engages, supports, and grows agents affiliated with the JMG Express program. This position serves as a primary resource for Express agents and helps agents understand and effectively utilize the systems, resources, partnerships, tools, and support available through JMG. About Us Austin, Texas-based Keller Williams Realty, LLC is the world's largest real estate franchise by agent count with a global network of offices and affiliated agents. The franchise is No. 1 in units and sales volume in the U.S. Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards affiliated agents. If you're ready to join an award-winning team that champions bold innovation, puts people and service at the heart of business, and empowers you to make a real impact, then Keller Williams is where you belong.

Our latest recognition:

2026 & 2025 Best Places to Work (Glassdoor) 2026 & 2025 Best Place for Working Parents® (Best Place for Working Parents®) 2025 America's Most Admired Workplaces (Newsweek) 2025 Top Franchises for Women (Franchise Business Review) 2025 Best-Led Companies (Glassdoor) The Impact You'll Make Serves as a primary point of contact and resource for JMG Express agents. Helps new Express agents understand the JMG Express model, available resources, systems, expectations, and support structure. Guides agents through onboarding and helps ensure they are properly introduced to the tools and resources available to them. Maintains regular communication and engagement with Express agents. Identifies agent needs, challenges, and opportunities and connects agents with the appropriate JMG resources. Helps agents understand how to maximize the benefits and resources included within the JMG Express program. Provides ongoing coaching and support based on individual agent needs and business goals. Educates agents on approved JMG partnerships, affiliated services, technology platforms, and business resources. Encourages consistent utilization of approved JMG resources that are designed to support agent productivity and business growth. Monitors agent engagement and utilization of key JMG Express resources and partnerships. Serves as a resource to Express agents regarding transaction procedures, documentation, contracts, and brokerage requirements. Reviews transaction-related questions and helps agents identify appropriate next steps. Performs other duties as assigned. The Experience You'll Need Minimum Requirements Bachelor's degree. Four (4) years of relevant education and work experience may be substituted for degree Minimum of five (5) years of related experience Demonstrated experience as a successful real estate agent or real estate professional Strong understanding of real estate contracts, transactions, compliance, and brokerage operations Advanced knowledge of industry developments, techniques, and trends Ability to analyze agent activity and identify opportunities for improvement Proficiency with CRM systems and transaction management platforms Active real estate license Polished and professional demeanor Preferred Requirements Experience coaching, mentoring, recruiting, or developing real estate agents Leadership experience in residential real estate, sales, or operations Knowledge Advanced knowledge and expertise in real estate contracts, transactions, compiance and brokerage operations Advanced proficiency in Microsoft Office, including Excel, Word, and Outlook Skills Advanced critical thinking and project planning skills Advanced data analytical skills, with strong attention to detail and accuracy Superior verbal, written, interpersonal, listening, and presentation communication skills Superior project management, time management, and organizational skills Superior solution and service-oriented skills, with an emphasis on collaboration, problem solving, follow-through, and responsiveness Superior relationship building skills, with a proactive and service-oriented approach to working with team members Abilities Ability to lead projects and solve problems with minimal supervision and balance multiple projects while working constructively in a team environment Ability to demonstrate good judgement and effective problem-solving, with the ability to address complex issues and provide specialized solutions Ability to demonstrate a high degree of flexibility and adaptability Ability to work independently as well as in a team-oriented, collaborative environment Ability to demonstrate the highest level of integrity and ethics Ability to demonstrate a high degree of self-motivation, accountability, and work ethic Ability to provide strong customer service through all communication mediums EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Physical Requirements The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act As Amended to perform the essential functions. Sitting Keyboarding Viewing computer monitor Work Environment Work is performed in a business office environment. Ability to work extended hours, as required, in support of the company's business needs.