POSITION OVERVIEW

The ISA will play a pivotal role in supporting the Director of Business Development by developing and nurturing leads, coordinating with agents, ensuring a smooth sales process and looking for new opportunities to generated business for the company.

KEY RESPONSIBILITIES

Lead Management :

Make initial contact with prospects via phone, text, and email. Perform on-going follow up with abandoned, neglected, and past clients utilizing multiple forms of communication. Assign and Re-assign leads to agents as needed. Ensure agents are updating leads in a timely manner.

Market Research:

Stay up to date with local real estate trends, property values and market conditions.

Customer Support & Training:

Provide ongoing coaching and follow up with agents to ensure they are working systems efficiently. Conduct group and individual trainings of platforms as needed either in-person or via Zoom. Point person for agent questions (platform expert).

Administrative Support:

Maintain detailed records of client interactions keeping CRM updated. Ensure new leads are entered into internal systems and kept updated with assigned agent and status. Perform related duties as assigned by management.

QUALIFICATIONS

Experience:

1-2 years, customer service, administrative, or real estate experience

Skills:

Strong communications and interpersonal skills, proactive approach to problem-solving, willing to take initiative and work unsupervised.

Technology:

Proficient in Microsoft Office Suite, CRM software A Valid Arizona Real Estate License is

Required Pay:

From $21.00 per hour

Benefits:

Flexible schedule Paid time off Work from home

Experience:

Sales:

1 year (Required)

Customer Service:

1 year (Required)

License/Certification:

Arizona Real Estate license (Required)

Work Location:

Hybrid remote in Chandler, AZ 85248