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Leasing Agent - EST
Job Description
Leasing Agent
• Company Profile
• Galilee Equity Management is a fast growing multifamily property management company with ample opportunities to grow and excel in this business. We pride ourselves on educating all employees on personal financial management and encourage everyone to start their own business within real estate. We are committed to helping all team members achieve the next level of career and financial success. Galilee Equity Management exists to provide our residents with an enjoyable living environment that offers heroic customer service, and a place to call home that is convenient, modern, functional, and exceeds their expectations. Service to the customer, current resident or not, is above all else. Our well-trained staff will be easily available to provide effective and efficient service to every resident, by treating them with a caring attitude, and responding to their needs with a sense of urgency. Our goal is to achieve 100% satisfaction from every resident who chooses to call our community home. We operate at the highest level of integrous standards and are constantly driving innovation and change to make a positive impact for our residents AND our businesses profitability. What We Can Offer You Unmatched experience through property rehabs and re-positioning Competitive Salary and Bonus Program Excellent benefits package including medical, dental, vision, disability, and life insurance Generous PTO (vacation) and holiday package Ample opportunities for growth and advancement for employees who embody the Galilee way Leasing Specialist Job Description The leasing specialist is responsible for all items marketing and leasing as it relates to the community. The leasing specialist's ability to contribute to the team is essential to the property's success.
Duties include:
distributing marketing material to key business and location in the community, online availability posting, prospect follow up, sales oriented approach, freshening model and tour path, and most important SMILE!
Performance Measurements:
Tour to
Lease Closing Ratio:
Greater Than 40% Prospect Follow Up After Tour with
Phone Call:
95% Within 1
Business Day Tour No-Show Human Call:
95% Same Business Day Job Duties Include, but are not limited to the following:
HEROIC CUSTOMER SERVICE!
Be enthusiastic when providing information about the apartments and the community to the prospective resident and schedule visits to the community. Be hospitable when meeting or greeting people and determine if the community meets the client's qualifications. Determine the needs and responds to the resident needs and concern while being pleasant, cheerful, and tactful Utilize Elise AI CRM for all prospect communication and maintain above industry standard follow up times Effectively explain all leases and community policies to new and current residents Maintain an accurate and in-depth knowledge of all aspects of the community particularly in areas such as rent and pricing information, vacancies, apartment availability lease expirations, square footage, ect. Support the overall marketing efforts and assist with new and creative ways to market. Monitor and maintain all community advertising and effectiveness of response Understand and comply with Fair Housing laws and standards ü Gather information about markets, competition, ect. and prepare monthly competitive survey reports to analyze the real estate market trends and conditions in the area Monitor all vacancies and future vacancies in order to react proactively to future occupancy needs Inspect on regular basis all vacant apartments to ensure they are ready to show to prospective residents Conduct follow up call with all residents in order to establish positive resident relations Gather feedback from both prospects and current residents on the quality and amenities of the property and make suggestions for improvements to regional supervisor Represent the company in a professional manner at all times Lease and Resident File Administration Accurately prepare and assist with all leasing paperwork like applications, screenings, lease agreements, addendums, employment verifications, renewals, and leasing move in packets Maintain current resident files Collect security deposits, rents, and all other funds associated with resident move ins Immediately communicate any leased units to the maintenance staff Assist the community director in implementing resident retention and renewal programs Marketing Perform outreach marketing to local businesses Promote and organize preferred employer programs Maintain an outreach marketing log book Properly fill out and maintain all paper guest cards Ensure tour patch is clean every morning and carry a sparkle basket to make the model or show unit smell great and look spotless Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Resman property management experience preferred but not required Relevant multifamily or customer service sales experience High school diploma or equivalent GED; or equivalent combination of education and experience. National Apartment Leasing Professional (NALP) designations or others are a major plus. Skills Proficiency with MS Excel, Power Point, Word Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from owners, residents and the general public. Ability to calculate figures and amounts such as discounts, commissions, percentages. Ability to solve problems and deal with a variety of circumstances involving residents, prospects, and emergency situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Requirements and Working Conditions The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Requires the ability to sit or stand for long periods of time, with frequent interruptions, including reaching, bending, or carrying Requires manual dexterity with normal hand/finger movement and coordination Talking, hearing, and seeing are important elements of completing assigned tasks Occasionally lifts, carries, positions, or moves objects weighing up to 25 pounds Working environment is typically in an office setting, with occasional need to leave the premises for business purposes Requires the ability to drive an automobile in order to make bank runs or to attend meetings Requires the use of a telephone, scanner, fax machine, computer, printer, calculator, copy machine, and other typical office equipment May work non-traditional hours, including evenings or weekends in order to complete work or to attend meetings Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions.
CORPORATE INTEGRITY
All employees in all positions are always expected to act professionally, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures. NOTE This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned, since all positions are subject to change.
Related keywords:
leasing manager, property management, leasing specialist, leasing agent
Job Type:
Full-time Pay:
$14.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): Do you have any
NAA/IREM
Certifications such as
NALP, CAM, CAPS, CCIM?
Education:
High school or equivalent (Preferred)
Experience:
Resman Property Management Software:
1 year (Preferred)
Property Management:
1 year (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Health and Wellness Programs