Maintain accurate resident records and lease files
Assist with collect rent, handle delinquent accounts, oversee submission of invoices and oversight of bill pay for the apartment complex.
Update on daily basis all rents, deposits and application fees received from residents.
Ensure balance dues, and door knocking are being completed weekly
Ensure renewal notices are going out monthly
Maintains positive customer relations
Oversees all marketing on the property- daily updates
Answers phones when necessary and deal with tenant issues
Maintains awareness of local markets and provides feedback
Organizes and files all applicable reports, leases and paperwork
Assist Manager implement strategies to attract tenants and keeping renters from moving by launching promotions and showing vacancies to potential tenants, offering move-in specials and developing apartment-community programs.
Send weekly notices to tenants owing balances
Run monthly Renewal Worksheet, and send letters to tenants
Walking property daily to ensure curb appeal and safety standards are met.
Inspecting units as needed
Check traffic cards for follow up and entered daily
Review and or process all rental applications, by community standards to unsure quality