Leasing Specialist We are seeking a dynamic, highly motivated Leasing Specialist who brings energy, confidence, professionalism, and a genuine passion for connecting with people. This opportunity is ideal for a leasing professional who knows how to create an exceptional first impression, uncover what matters most to a prospective resident, and confidently guide them from initial inquiry through application and move-in. We are looking for someone who is not simply comfortable giving tours—but who understands how to build relationships, create excitement, follow up with purpose, overcome objections, and close the lease. The successful candidate will be highly visible, engaging, organized, and results-driven, with the ability to balance a strong sales mindset with an exceptional customer experience. What You'll Do Create an engaging and memorable experience for every prospective resident from the first phone call, email, or walk-in through move-in. Convert incoming leads into appointments and community tours through timely, intentional, and personalized follow-up. Conduct dynamic, customized tours that connect each prospect's needs and priorities with the features and benefits of the community. Ask thoughtful discovery questions to understand what prospective residents value most in their next home. Confidently ask for the lease, address objections, and help prospects navigate the decision-making and application process. Maintain consistent follow-up with prospects and ensure every viable leasing opportunity is actively pursued. Utilize CRM and property management systems to document prospect activity, manage appointments, track follow-up, and maintain an organized sales pipeline. Maintain expert knowledge of apartment availability, pricing, floor plans, amenities, current promotions, neighborhood features, and competitive market conditions. Develop creative outreach and marketing strategies to generate traffic and increase community visibility. Utilize social media and other marketing channels to create awareness and excitement around the community. Build positive relationships with current residents and contribute to an exceptional overall resident experience. Partner closely with the onsite team to achieve occupancy, leasing, renewal, and customer experience goals. Ensure the leasing office, model apartments, amenities, tour path, and available homes consistently present at a high standard. Assist with leasing administration, applications, renewals, resident communication, and other operational responsibilities as needed. Who We're Looking For We are looking for someone who naturally brings energy and presence to the leasing office. The ideal candidate is personable, confident, competitive, organized, and motivated by results while never losing sight of the customer experience. You may be a great fit if you: Have 1-2+ years of experience in leasing, sales, hospitality, or a customer-facing sales environment ; multifamily property management experience is strongly preferred. Have a demonstrated ability to build rapport quickly and communicate comfortably with a wide variety of people. Are confident conducting tours, presenting value, addressing objections, and asking for the lease. Understand that strong leasing results require consistent and thoughtful follow-up. Bring a proactive, solutions-oriented approach rather than waiting for opportunities to come to you. Are comfortable working toward leasing, occupancy, and performance goals. Have excellent verbal and written communication skills. Are highly organized and able to manage multiple prospects, appointments, applications, and follow-up activities simultaneously. Are comfortable utilizing technology, including Microsoft Office and CRM/property management platforms; Yardi experience is preferred . Demonstrate professionalism, accountability, initiative, and strong attention to detail. Have a high school diploma or equivalent; additional education or industry credentials are a plus. Schedule Expectations This is a customer-facing sales position, and availability during peak leasing periods is essential. Ability to work three weekends per month when prospective residents are most actively searching for their next home. Two scheduled days off during the week to provide balance within the work schedule. Flexibility to participate in training, special events, outreach initiatives, and other leasing activities as needed. If assigned to support multiple locations, reliable transportation and the ability to travel between communities will be required. The Professional We Want We are looking for more than someone who can process an application or open a model apartment. We want a leasing professional who creates connection, brings enthusiasm to the customer experience, takes ownership of their leads, follows through consistently, and knows how to turn interest into action. If you are energized by meeting new people, love the challenge of leasing, take pride in delivering an exceptional experience, and enjoy being part of a results-focused team, this could be an exciting next opportunity.

Job Type:

Full-time Pay:

$21.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Woodbridge, VA 22191 (Preferred) Ability to

Relocate:

Woodbridge, VA 22191: Relocate before starting work (Preferred)

Work Location:

In person