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PH
Puente Hills Toyota
Car Rental Agent
Career Insights for Rental Clerk
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Based on California data
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What they do
A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.
$41,648 / year median in California
+2% projected growth
Job Description
Job Overview We are seeking a dynamic and customer-focused Car Rental Agent to join our team at Puente Hills Toyota! In this energetic role, you will be the friendly face and expert guide for customers looking to rent vehicles, ensuring a smooth, efficient, and enjoyable experience. This position offers an exciting opportunity to be part of a fast-paced industry where your communication skills and automotive knowledge make a real difference. Responsibilities Greet customers warmly and provide detailed information about available rental options, including vehicle features and rental terms Manage reservations efficiently using Microsoft Office tools and data entry systems, ensuring accuracy and timeliness Conduct vehicle inspections to verify condition before and after rentals Assist customers with standard passenger car operation, explaining safety features and answering questions clearly through public speaking and phone communication Handle retail sales transactions confidently, including negotiation of rental terms and processing payments with excellent phone etiquette Maintain accurate inventory control by tracking vehicle availability, performing regular inventory management checks, and updating records accordingly Support maintenance coordination by reporting vehicle issues promptly to ensure fleet readiness and safety compliance Requirements Ability to operate standard passenger vehicles safely and confidently (manual handling experience preferred) Multilingual or bilingual abilities are highly desirable to serve diverse customer needs effectively Proficiency in Microsoft Word, Microsoft Office Suite, data entry, and inventory management systems Excellent communication skills, including public speaking, negotiation, phone etiquette, and organizational skills Strong organizational skills with attention to detail in administrative tasks such as record keeping and inventory control