Dispatcher & Rental Coordinator Cal-West Rentals, Inc. - 4.0 San Mateo, CA Job Details Full-time $32 - $36 an hour 8 hours ago Benefits Paid holidays Dental insurance Flexible spending account Paid time off 401(k) 6% Match Vision insurance 401(k) matching Qualifications Customer returns handling English Fleet management Dispatching Non-CDL Class C Attention to detail Organizational skills Full Job Description Who we're looking for We are seeking an organized and customer-focused Dispatcher with previous equipment rental and/or equipment dispatching experience to join our San Mateo Team. As a Rental Coordinator you will be a primary point of contact for our customers. As Dispatcher you will strategically route, organize and facilitate trucking. This is a challenging and fast paced position that demands the ability to multitask. The ideal candidate is detail oriented and one who can identify opportunities and build relationships. Our team and standards are beyond the industry average. Come be part something that makes us greater together! What you'll do Essential job duties and responsibilities for this role include but are not limited to: Build strong customer relationships. Coordinate and dispatch drivers for equipment deliveries, pickups, and transfers to ensure timely and efficient service. Communicate delivery schedules, route changes, and special customer requirements to drivers and team. Utilize a range of technical tools and software to facilitate truck routing and scheduling software, fleet management systems, and GPS tracking Support emergency and same-day delivery requests while balancing existing customer commitments and operational priorities Administer, maintain, and manage all rental contracts, files, reservations, and additional documents Schedule the delivery, pick up, and transportation of equipment and advise drivers of all logistic requirements Inspect and document returning equipment and applicable accessories Document all damages on returned equipment and advise customers of any applicable costs Assist to load and unload equipment and applicable accessories from the customers' vehicle(s) as needed Identify new business opportunities from current or prospect customers Inform the equipment service shop of any equipment malfunctions or repairs Knowledge & Experience Requirements Must have 1 or more years of Equipment dispatch experience or Equipment rental experience Experience with organizing, coordinating & dispatching delivery trucks Must be fluent in English (spoken and written), bilingual in Spanish a plus! Must have a valid Class C Driver License Must be age 21 or older Familiar with various types of construction/industrial tools and equipment Work conditions and physical requirements This work is physically demanding and will require a considerable degree of physical strength and stamina.

Physical requirements include:

Being able to stand for long periods of time Must be able to lift and carry up to 50 lbs. repeatedly Must be available to work on Saturdays as needed This position requires frequent lifting and a significant degree of walking, bending, and lifting objects of various weights and dimensions. Job functions may expose employees to chemicals, including but not limited to, gasoline, diesel fuel, kerosene, propane gas, cleaning solvents, and aerosol paints and cleaners. Due to the physical nature of these chemicals, a sense of smell is required. Compensation and benefits $32 - $36 per hour DOE with a potential to earn six figures annually Health, Dental, and Vision Insurance FSA + $500 employer contribution Holidays & Paid Time Off (PTO) 401(k) with 6% employer match Safety gear reimbursement Education assistance Who we are Cal-West Rentals, Inc. is a family-owned and operated, full service equipment rental company since 1958. We pride ourselves on offering excellent customer service and quality rental equipment to homeowners, and small and large contractors. Our rental inventory is always meticulously maintained and serviced to the highest possible standard. We carry the most reliable and highest quality brand name tools and equipment for the homeowner and commercial construction market as well as other professional industries like tree work, delivery services, and landscaping. With locations in Petaluma, San Rafael & now in San Mateo, Cal-West Rentals delivers rental equipment, all over the greater Bay Area and beyond. Cal-West Rentals, Inc. Rentals is an equal opportunity employer. All applicants will be considered for employment without attention of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Employment offers are contingent upon the satisfactory completion of a drug screening and physical, in addition to the verification of legally required documentation demonstrating the individual's eligibility to work in the United States.

Job Type:

Full-time Pay:

$32.00 - $36.00 per hour

Work Location:

In person