Rental Agent Avis Budget Group - 3.4 Durham, NC Job Details Part-time | Full-time | Contract $16 - $18 an hour 13 hours ago Benefits On-the-job training Employee discount Opportunities for advancement Qualifications Passenger vehicle Interpersonal skills Multilingual Driver's License Attention to detail Organizational skills Full Job Description Job Overview We are seeking an energetic and motivated Rental Agent to join our dynamic team! In this role, you will be the friendly face and knowledgeable resource for customers seeking vehicle rentals, providing exceptional service while guiding them through the rental process. Your enthusiasm and organizational skills will help ensure a seamless experience for clients, from initial inquiry to vehicle return. This position offers an exciting opportunity to develop your sales expertise within a fast-paced, customer-focused environment. The ideal candidate will be bilingual or multilingual, possess strong communication skills, and have a passion for delivering outstanding customer service. Responsibilities Greet customers warmly and assist them in selecting the right rental vehicles based on their needs Conduct detailed vehicle inspections, including manual handling and heavy lifting when necessary, to ensure quality and safety standards are met Manage inventory control by tracking vehicle availability, maintenance schedules, and ensuring proper documentation using Microsoft Office tools and data entry systems Promote rental options through proactive outside sales efforts and public speaking engagements to expand customer base Handle phone communication with professionalism, demonstrating excellent phone etiquette while answering inquiries and scheduling rentals Maintain accurate records of rental transactions, customer information, and vehicle status using organizational skills and retail math principles Support administrative tasks such as inventory management, vehicle maintenance coordination, and reporting to ensure smooth daily operations Qualifications Proven experience in automotive rental industry or retail sales with a strong understanding of inventory management and customer service principles Excellent communication skills in multiple languages; bilingual or multilingual abilities are highly valued Proficiency in Microsoft Office applications including Word and data entry systems; familiarity with Microsoft Excel is a plus Demonstrated ability to operate standard passenger cars safely and efficiently; valid driver's license required Strong organizational skills with attention to detail in inventory control, maintenance scheduling, and administrative tasks Ability to perform manual handling tasks including heavy lifting safely; physically capable of supporting maintenance activities when needed Experience in outside sales or public speaking to effectively promote services and build customer relationships Join us as a Rental Agent and be part of a vibrant team dedicated to delivering exceptional service! Your enthusiasm, technical proficiency, and sales management skills will drive success while helping customers find the perfect rental solutions. We value your contributions and provide a supportive environment where your organizational talents can shine.

Pay:

$16.00 - $18.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

Employee discount On-the-job training Opportunities for advancement

Work Location:

In person