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CAMH Group LLC

Rental Operations Associate

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Based on North Carolina data

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What they do

A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.

$37,170 / year median in North Carolina

+1% projected growth

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Job Description

Rental Operations Associate CAMH Group LLC
  • 1.0 Raleigh, NC Job Details Part-time $13
  • $15 an hour 1 day ago Benefits On-the-job training Employee discount Qualifications Training program Multilingual Customer service High school diploma or GED Driver's License Presentation skills Organizational skills Retail math Full Job Description
READ DESCRIPTION BEFORE APPLYING. PART TIME
15-30 hours/week (Based on need and experience)
Overview :
We are seeking a highly motivated and customer-oriented Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers in renting vehicles, providing exceptional customer service, and ensuring a smooth rental process.
Duties :
  • Greet customers and provide them with information about available rental options
  • Assist customers in completing rental agreements and collecting necessary documentation
  • Conduct vehicle inspections before and after rentals to ensure cleanliness and proper functioning
  • Coordinate vehicle pick-up and drop-off schedules with customers
  • Handle customer inquiries, complaints, and requests in a professional and timely manner
  • Maintain accurate records of rental transactions and customer information
  • Collaborate with other team members to ensure efficient operations
  • Upsell additional services or upgrades to customers when appropriate
Experience :
  • Previous experience in a front desk or customer service role is preferred
  • Excellent phone etiquette and communication skills
  • Knowledge of the local rental market is a plus
  • Basic retail math skills for handling payments and calculating rental fees
  • Bilingual abilities are highly desirable
  • Strong organizational skills with the ability to multitask effectively
  • Comfortable with public speaking and presenting information to customers
  • Ability to effectively communicate and negotiate with customers
  • Multilingual skills are an advantage Join our team as a Rental Agent and enjoy the following benefits:
  • Competitive pay based on experience
  • Opportunities for career growth within the company
  • Comprehensive training program provided If you have a passion for providing exceptional customer service, strong communication skills, and the ability to thrive in a fast-paced environment, we would love to hear from you.
Apply now to join our team as a Rental Agent!
Job Type:
Part-time Pay:
$13.00
  • $15.
00 per hour
Benefits:
Employee discount On-the-job training Application Question(s): How would your last manager describe you? (MUST ANSWER) Why are you the best candidate for this role? (MUST ANSWER)
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person