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Blue Mountain Realty Group LLC

Rental Coordinator/Office Admin

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Based on North Carolina data

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What they do

A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.

$37,170 / year median in North Carolina

+1% projected growth

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Job Description

Job Summary We are seeking a dynamic and organized Rental Coordinator/Office Admin to join our team! In this vital role, you will be the friendly face and efficient organizer behind our rental operations, ensuring smooth communication between customers, sales teams, and inventory management. Your energetic approach and attention to detail will help us deliver exceptional service, streamline administrative processes, and support our growth in the automotive rental industry. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about customer service and sales support, this is the perfect opportunity for you! Duties Manage rental reservations, ensuring accurate data entry and timely processing of all transactions using Microsoft Office tools. Coordinate with sales teams to facilitate outside sales efforts and support retail sales initiatives through effective communication and organization. Oversee inventory control and management, including manual handling of vehicles and equipment, maintaining accurate records of vehicle availability and condition. Provide exceptional customer service by addressing inquiries via phone or in person, demonstrating professional phone etiquette, active listening, and clear communication skills. Assist with administrative tasks such as maintaining maintenance schedules, updating records, and supporting office operations to ensure efficiency. Conduct heavy lifting when necessary for vehicle movement or inventory handling while following safety protocols. Support public speaking efforts during promotional events or customer interactions to promote services confidently. Requirements Proven experience in automotive rental industry or retail sales with strong organizational skills. Excellent communication skills in multiple languages (bilingual/multilingual abilities are a plus). Demonstrated proficiency with Microsoft Office suite (Word, Excel) and data entry accuracy. Knowledge of inventory management systems and inventory control procedures. Ability to operate standard passenger vehicles safely for short-distance movement or client demonstrations. Experience with outside sales activities, including prospecting and customer engagement strategies. Strong customer service orientation combined with professional phone etiquette. Capable of manual handling tasks including heavy lifting safely while maintaining attention to detail. Organizational skills that enable multitasking across administrative duties, inventory oversight, and customer interactions. Automotive rental industry experience is highly preferred; however, candidates with relevant retail or administrative experience will also be considered. Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting your professional growth!
Pay:
$18.00 - $20.00 per hour
Work Location:
In person