Automotive Rental Agent | $16
- 18/Hour | Closed Sundays Rich Ford
- 5.0 Albuquerque, NM Job Details $16
- $18 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications Customer communication Customer engagement Full Job Description 8601 Lomas Blvd. N.E., Albuquerque, NM 87112 Automotive Rental Agent $16
- $18 per Hour (Based on Experience)
Schedule:
8:00am
- 5:00pm | 5â€'day Work Week with Alternating Saturdays | Closed Sundays Great Customer Service Skills Required At Least 1 Year of Sales / Vehicle Rental Experience is Preferred!
Rich Ford — one of the top 50 dealerships in the nation — is seeking a friendly, organized, customer â€' focused Automotive Rental Agent to deliver a premium rental experience for our valued customers. This is a strong entry-point into a large, stable dealership with real careerâ€'path opportunities. We believe in making
- Great Hires who become Future Retires.
Retirees and Veterans are encouraged to apply.
Benefits:
$16
- $18 per hour, based on experience 8:00am
- 5:00pm schedule 5 â€' day work week with alternating Saturdays Medical, Dental, and Vision insurance 401(k) Paid vacation Closed Sundays Career advancement opportunities
What You'll Do:
Greet customers at the rental desk in a pleasant, professional manner and answer incoming calls with a consistent, professional greeting Complete rental agreements accurately and follow Ford rental policy requirements, including FRAC and CTP program parameters Use customer qualification tools and collect payment for damages when applicable Learn and apply the Rich Ford Vision Boards and their principles Follow all guidelines in the Rich Ford Employee Handbook Maintain a clean, organized, professional work area and wear the approved uniform each shift Maintain a positive, approachable attitude with customers and coworkers across all departments Demonstrate strong problemâ€'solving skills and resolve customer concerns without escalating unnecessarily Clean and stage rental vehicles Inspect vehicles before and after rental; coordinate repairs, detailing, and maintenance Compute customer bills, process payments, issue receipts, and record transactions accurately Maintain records in TSD, file rental forms, secure customer IDs and insurance cards, and ensure deposits are collected Submit invoices and POs regularly and close all open invoices by monthâ€'end Reconcile gas purchase statements Provide clerical and administrative support to other departments as needed Perform other duties as assigned
What You Bring:
At least 1 year of sales or rental experience preferred Strong communication, customer service, and sales skills Positive attitude and professional appearance Detailâ€'oriented, organized, and able to multitask Good computer and timeâ€'management skills Ability to resolve customer issues effectively High school diploma or equivalent preferred Valid driver's license with a good driving record Ability to pass preâ€'employment background check, MVR, and drug screening Must be authorized to work in the U.S. and be a current resident Please upload your resume and complete the online assessment
About Us:
Rich Ford has proudly served New Mexico for over 60 years and is recognized as one of the top 50 dealerships in the nation . We are the goâ€'to destination for new vehicles, exceptional service, and community partnership. We value our employees, invest in their success, and strive to create a workplace where people build longâ€'term careers. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
