Rental Coordinator

Peterson Cat has the immediate need for a Rental Coordinator at our Roseburg, OR location. SUMMARY This position performs customer service and administrative duties related to rental of equipment at Peterson locations.

ESSENTIAL JOB FUNCTIONS

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Answer telephones and process rental requests Follow up with customers via phone to obtain information required to complete rental request. Call on new and existing rental and lease prospects. Write rental agreements Perform customer's credit checks and insurance availability Accurately communicate equipment & attachment availability to internal and external customers, Dispatch drivers and communication with vendors Complete rental invoicing. Create service call sheet to provide to shop. Maintain a record of all unfilled (lost) rental requests. Enter relevant customer activity in customer relationship management system. Maintain a working knowledge of competitor's practices and rental rates. Maintain inventory control and security including frequent inventory counts using Imetrix barcode system. Assist in the preparation of rental reports as assigned. Foster customer relations to improve customer loyalty and satisfaction. Wear company provided uniform (shirt) when performing the above mentioned job functions Maintain punctual, regular, and predictable attendance.

QUALIFICATIONS

Associates Degree from a fully accredited college; and a minimum of 2 years of directly related experience in customer service, preferably in the equipment rental business, or an equivalent combination of education and work experience. Must have working knowledge of equipment applications and transportation requirements. #INDL Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Pay:

$27.00 - $31.00 per hour Expected hours: No less than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person