Returns Processor - E-Commerce Warehouse Main Merch Inc.

Location:

Dunmore, PA Schedule:

Monday-Friday, 8:00 AM-5:00 PM. May vary during peak holiday season (November, December, January).

Position:

Full-Time, In-House We are a small but rapidly growing e-commerce business with a high volume of daily orders, and we're looking for a reliable, organized, and detail-oriented Returns Processor to join our warehouse team in Dunmore, PA. This is an in-house position that plays an important role in keeping our returns process organized, accurate, and running efficiently. Responsibilities Process and organize customer returns in a timely and accurate manner Inspect returned products and determine the appropriate next step Update orders, inventory, and return information using our computer systems Communicate with our customer service and warehouse teams regarding returns Maintain accurate records and documentation Identify discrepancies or issues with returned merchandise Help keep the returns area clean, organized, and efficient Manage multiple tasks while maintaining accuracy in a high-volume environment Follow established procedures and company policies Qualifications Intermediate computer skills or better — you should be comfortable navigating multiple programs, entering information, and learning new software Strong organizational and time-management skills Excellent attention to detail Strong written and verbal communication skills Ability to work independently and stay on task Ability to prioritize work in a fast-paced, high-volume environment Dependable and punctual Comfortable learning new systems and processes Previous warehouse, e-commerce, inventory, customer service, or returns experience is a plus What We're Looking For We're looking for someone who takes ownership of their work, communicates well, stays organized, and can keep up with a steady volume of returns without sacrificing accuracy. If you're comfortable working on a computer, enjoy staying busy, and take pride in keeping things organized and getting the job done correctly, we'd love to hear from you. This is an in-person position in Dunmore, PA. Monday-Friday, 8:30 AM-5:00 PM. Peak holiday times may vary, which may include working some weekends or extended hours.

Pay:

$15.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person