Car Rental Counter Agent Priceless Car Rental - 1.8 Houston, TX Job Details Part-time | Full-time From $15 an hour 20 hours ago Qualifications Computer operation Customer communication Customer returns handling Driver's License Payment Processing Systems Attention to detail Quality control Reservation systems Computer skills Client interaction via phone calls Full Job Description Job Summary We're a locally owned car rental company in Houston Hobby Airport looking for a reliable and customer focused team member to join our staff. The Rental Sales Agent will assist customers with vehicle rentals, returns, and inquiries while ensuring a smooth and friendly experience from start to finish. This position also involves inspecting and preparing vehicles for the next rental to maintain our high service standards. Responsibilities Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards Use company approved sales and service techniques when determining customer needs Offer optional products to meet customer wants and needs Prepare all rental and return documents accurately and completely Qualify each customer using our company rental requirement guidelines Provide customers assistance with directions, maps, local area information, appropriate service information, etc Review rental parameters with all customers to ensure a complete understanding of our rates and service charges Ensure that the return date and time on the rental agreement is accurate Review all charges at the time of vehicle return Prepare the Rental Agreement Folder with all required information Answer the phones to assist customers in a friendly, helpful and prompt manner Assist customers by effectively resolving all customer service issues Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required Requirements Valid driver's license with a clean driving record Reliable transportation to and from work Strong communication and customer service skills Ability to multitask in a fast-paced environment Basic computer skills (to handle rental software and payment systems) Must be dependable, responsible, and detail-oriented Previous customer service or rental experience preferred but not required

Pay:

From $15.00 per hour

Work Location:

In person